Avenue5 Residential
Leasing Manager
at
Avenue5 Residential
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Sales and Management
Salary:
$24 to $25 per hour
About the Position We’re looking for a talented leasing manager who will be responsible for overseeing activities related to apartment rentals, move‑ins and move‑outs, and lease renewals. The leasing manager is also responsible for marketing and interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.
Conduct training, facilitate regular meetings, and coach leasing consultants to obtain optimal performance.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes.
Review and ensure lease applications have accurate information and payment has been collected before forwarding to property manager for approval.
Conduct outside marketing and employer outreach and review internet and marketing ads.
Identify target market, develop and implement marketing plans, and coordinate, qualify, and update advertisements.
Maintain accurate and detailed records of traffic activity by entering it into the computer.
Translate phone traffic into scheduled appointments for prospective residents to tour the property.
Provide follow‑up with each prospective resident via phone, mail or email.
Orient prospective and current residents to the property.
Process renewal paperwork and ensure paperwork is delivered to current residents monthly.
Create and maintain resident files, including reviewing move‑in paperwork with new residents.
Ensure all open and close procedures are completed daily.
Ensure model apartments are in touring condition at all times.
Coordinate move‑in/out schedules with maintenance team and inspect apartments prior to resident move‑ins.
Assist with processing work orders for residents and ensure they are completed in a timely manner.
Shop competitors and complete weekly market survey.
Assist with planning and implementing resident activities to increase resident retention.
Promote positive resident relationships throughout tenancy by ensuring requests are responded to promptly and accurately.
Assist with managing resident issues, including neighbor disputes.
Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance of items that need repair.
Comply with all company policies, applicable health and safety rules and regulations, and applicable local, state, and federal laws.
Other duties as assigned.
Education and Experience
High school diploma is required.
Minimum of one year of residential leasing and/or management experience.
Prior experience with a revenue management system.
Prior experience in Yardi or another equivalent property management system.
Prior experience with customer reputation management tools.
Skills and Requirements
Excellent customer service and interpersonal skills.
Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
Excellent interpersonal skills to communicate effectively with all levels of management.
Sensitivity to confidential matters.
Ability to work independently and prioritize effectively in a fast‑paced environment.
Ability to relay technical concerns with adequate detail, quickly, and accurately.
Capability to read, write, comprehend, and converse in English.
Ability to use general office equipment such as telephone, fax machine, printer, copier, and key tracker system.
Strong organizational and time‑management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record, and current auto insurance.
Must comply with all safety requirements.
Required to complete and pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan including 10 paid holidays, a community service day and birthday.
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
Core Beliefs
Put people and partnerships first.
Empower associates.
Focus on solutions.
Champion ideas that accelerate success.
Deliver proof over promises.
Company Highlights
Top 15 national finalist on the Best Places to Work Multifamily™.
Certified as a Great Place to Work® since 2017.
Listed as one of the Best Workplaces in Real Estate™.
Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal.
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
We’re a fast‑growing property management company with new opportunities popping up daily. If you’re interested, please apply through our website.
#J-18808-Ljbffr
at
Avenue5 Residential
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Sales and Management
Salary:
$24 to $25 per hour
About the Position We’re looking for a talented leasing manager who will be responsible for overseeing activities related to apartment rentals, move‑ins and move‑outs, and lease renewals. The leasing manager is also responsible for marketing and interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.
Conduct training, facilitate regular meetings, and coach leasing consultants to obtain optimal performance.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes.
Review and ensure lease applications have accurate information and payment has been collected before forwarding to property manager for approval.
Conduct outside marketing and employer outreach and review internet and marketing ads.
Identify target market, develop and implement marketing plans, and coordinate, qualify, and update advertisements.
Maintain accurate and detailed records of traffic activity by entering it into the computer.
Translate phone traffic into scheduled appointments for prospective residents to tour the property.
Provide follow‑up with each prospective resident via phone, mail or email.
Orient prospective and current residents to the property.
Process renewal paperwork and ensure paperwork is delivered to current residents monthly.
Create and maintain resident files, including reviewing move‑in paperwork with new residents.
Ensure all open and close procedures are completed daily.
Ensure model apartments are in touring condition at all times.
Coordinate move‑in/out schedules with maintenance team and inspect apartments prior to resident move‑ins.
Assist with processing work orders for residents and ensure they are completed in a timely manner.
Shop competitors and complete weekly market survey.
Assist with planning and implementing resident activities to increase resident retention.
Promote positive resident relationships throughout tenancy by ensuring requests are responded to promptly and accurately.
Assist with managing resident issues, including neighbor disputes.
Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance of items that need repair.
Comply with all company policies, applicable health and safety rules and regulations, and applicable local, state, and federal laws.
Other duties as assigned.
Education and Experience
High school diploma is required.
Minimum of one year of residential leasing and/or management experience.
Prior experience with a revenue management system.
Prior experience in Yardi or another equivalent property management system.
Prior experience with customer reputation management tools.
Skills and Requirements
Excellent customer service and interpersonal skills.
Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
Excellent interpersonal skills to communicate effectively with all levels of management.
Sensitivity to confidential matters.
Ability to work independently and prioritize effectively in a fast‑paced environment.
Ability to relay technical concerns with adequate detail, quickly, and accurately.
Capability to read, write, comprehend, and converse in English.
Ability to use general office equipment such as telephone, fax machine, printer, copier, and key tracker system.
Strong organizational and time‑management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record, and current auto insurance.
Must comply with all safety requirements.
Required to complete and pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan including 10 paid holidays, a community service day and birthday.
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
Core Beliefs
Put people and partnerships first.
Empower associates.
Focus on solutions.
Champion ideas that accelerate success.
Deliver proof over promises.
Company Highlights
Top 15 national finalist on the Best Places to Work Multifamily™.
Certified as a Great Place to Work® since 2017.
Listed as one of the Best Workplaces in Real Estate™.
Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal.
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
We’re a fast‑growing property management company with new opportunities popping up daily. If you’re interested, please apply through our website.
#J-18808-Ljbffr