Carolina Handling
Field Service Technician/Mechanic
Join to apply for the Field Service Technician/Mechanic role at Carolina Handling.
Carolina Handling, a privately held company established in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast (NC, SC, GA, AL, upper panhandle of FL). We are a single‑source provider of intralogistics expertise offering proven capabilities in:
New & Used Lift Trucks
Fleet Optimization
Fleet Service
Warehouse Automation and Training
Benefits Of Working For Carolina Handling
Paid vacation & sick time
Defined career progression
Boot allowance
High‑quality uniforms
Medical/dental/vision insurance
401(k) with match
Stocked van
2× a year profit share
Yearly bonuses
Annual merit increases
Weekly pay
Tuition reimbursement
Paternity & maternity leave
What You'll Do
To troubleshoot electro‑mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a team environment.
Effectively analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation to customer.
Exhibit a professional demeanor, promote goodwill between the company and customers by providing a superior level of customer service.
Perform necessary repairs to correct analyzed situations in a professional and productive manner.
Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively address needed repairs with customer.
Maintain parts and supplies inventory in service van and maintain van service.
Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
Perform other duties as assigned.
What You’ll Need
Valid driver license.
Preferred one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education.
Ability to communicate effectively with customers, management, and co‑workers.
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
Ability to draw upon available support resources from within the company and recognize when it is appropriate to do so.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Seniority level: Entry level | Employment type: Full‑time | Job function: Engineering and Information Technology | Industries: Transportation, Logistics, Supply Chain and Storage
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Carolina Handling, a privately held company established in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast (NC, SC, GA, AL, upper panhandle of FL). We are a single‑source provider of intralogistics expertise offering proven capabilities in:
New & Used Lift Trucks
Fleet Optimization
Fleet Service
Warehouse Automation and Training
Benefits Of Working For Carolina Handling
Paid vacation & sick time
Defined career progression
Boot allowance
High‑quality uniforms
Medical/dental/vision insurance
401(k) with match
Stocked van
2× a year profit share
Yearly bonuses
Annual merit increases
Weekly pay
Tuition reimbursement
Paternity & maternity leave
What You'll Do
To troubleshoot electro‑mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a team environment.
Effectively analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation to customer.
Exhibit a professional demeanor, promote goodwill between the company and customers by providing a superior level of customer service.
Perform necessary repairs to correct analyzed situations in a professional and productive manner.
Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively address needed repairs with customer.
Maintain parts and supplies inventory in service van and maintain van service.
Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
Perform other duties as assigned.
What You’ll Need
Valid driver license.
Preferred one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education.
Ability to communicate effectively with customers, management, and co‑workers.
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
Ability to draw upon available support resources from within the company and recognize when it is appropriate to do so.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Seniority level: Entry level | Employment type: Full‑time | Job function: Engineering and Information Technology | Industries: Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr