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Crestline Hotels & Resorts

Night Auditor

Crestline Hotels & Resorts, Portland, Maine, us, 04122

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Night Auditor

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Crestline Hotels & Resorts

Pay Starting At: $20.00/hour

Overview: The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Key Duties & Responsibilities

Resolve guest complaints, ensuring guest satisfaction.

Maintain complete knowledge of hotel features, services, and operating hours.

Monitor and maintain cleanliness, sanitation, and organization of work areas.

Process currency exchange and payments to guest accounts.

Operate P.M.S. and maintain system security.

Audit Food & Beverage and Room Cashiers work and correct discrepancies.

Print end-of-day reports and verify cashiers reports.

Close POS after all work is balanced and run end of day program.

Review night audit checklist and verify all work has been completed.

Education and Experience

High School Graduate or GED.

One year previous experience in a similar position in a hotel.

Must be able to work the overnight shift 11pm -7am.

Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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