Lifepoint Health®
Assessment Specialist
Position Summary: The Assessment Specialist is responsible for receiving inquiry calls and assisting callers with scheduling a face‑to‑face assessment or triage to the appropriate community referral. They assess or ensure assessment by a qualified mental health professional of patients presenting for assessment, screen for medical and behavioral emergency conditions, perform a comprehensive assessment and provide quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinate with the clinical team/on‑call physician to ensure these needs are met either at the facility or other appropriate community providers. They interpret treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment, complete administrative processes of admission and precertification of care with external payers as necessary, and report to the assessment manager/supervisor.
Essential Functions
Facilitates response to a request for services, including the initial response, the assessment, and referral process, designation of appropriate level of care, admission into services, and appropriate follow‑up activity.
Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination.
Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
Possesses clear knowledge of Emergency Detention paperwork and processes and EMTALA.
Maintains all preadmission and admission paperwork with accuracy, and completes all pre‑certification with insurance companies with insurance companies.
Additional Information
FLSA Status: None Exempt.
Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.
Knowledge, Skills & Abilities Education:
Associate's Degree in Nursing required or Master's degree in Social Work/Counseling required.
License:
Current clinical, social work, or RN license as required by state regulations.
Certifications:
CPR and De‑escalation certification required or obtain within 30 days of hire.
Company Information Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers, and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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Essential Functions
Facilitates response to a request for services, including the initial response, the assessment, and referral process, designation of appropriate level of care, admission into services, and appropriate follow‑up activity.
Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination.
Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
Possesses clear knowledge of Emergency Detention paperwork and processes and EMTALA.
Maintains all preadmission and admission paperwork with accuracy, and completes all pre‑certification with insurance companies with insurance companies.
Additional Information
FLSA Status: None Exempt.
Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.
Knowledge, Skills & Abilities Education:
Associate's Degree in Nursing required or Master's degree in Social Work/Counseling required.
License:
Current clinical, social work, or RN license as required by state regulations.
Certifications:
CPR and De‑escalation certification required or obtain within 30 days of hire.
Company Information Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers, and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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