Business Office Representative

Westfield Gas and Electric (WG+E) and Whip City Fiber (WCF) are seeking an enthusiastic, detail oriented, motivated individual to join our team to provide quality office and administrative assistance in the Accounts Payable, Customer Billing, Collections and Payroll area. Pay range: $26.23-$32.78

The Business Office Specialist Series is responsible for performing a variety of clerical and administrative duties related to the processing of payroll, accounts payable, billing, collections, and general business office duties. In addition to case processing business office duties, this position is responsible for providing excellent customer service to the public, vendors, employees, and other individuals who have business with the WG+E, consistent with policies on strict confidentiality.

Major duties and responsibilities include: Accounts Payable

Correspondence with vendors via telephone and email

Enter audited invoices for payment into system

File weekly warrants

Open mail and process for approval

Performs related duties and special projects as required

Prepares correspondence, recurring reports, forms & other documents

Print emailed invoices and process for approval

Provide copies of documents on request

Scan paid invoices into file share

Verify transactions comply with financial policies and procedures

Prepares correspondence, recurring reports, forms & other documents

Create Service Orders

Understanding of rates/demand/consumption

Review billing registers

Use Folding/Insert Machine

Collections

Performs related duties and special projects as required

Prepares correspondence, recurring reports, forms & other documents

Use Folding/Insert Machine

Prints and prepares collection notices for mail (FedEx)

Payroll

Performs basic calculations for various payroll processes

Performs related duties and special projects as required

Prepares correspondence, recurring reports, forms & other documents

Prepares various basic expenditure and payroll related reports as requiredProvides and maintains payroll forms and files

Reviews and enters time & attendance for employees

Collect and verify timekeeping information for all employees using the Kronos/UKG payroll platform.

The successful candidate will possess the following attributes:

Excellent verbal, written, and social skills.

Proven ability to quickly learn new systems.

Strong attention to detail.

Excellent organizational skills.

Hard working with a problem-solving attitude.

You must be enthusiastic, motivated, and willing to learn.

Ability to deal with and maintain confidential and sensitive information.

Required Qualifications, Skills/Abilities and Knowledge

Ability to handle multiple tasks at once.

Strong organization and time management skills, as well as attention to detail.

Excellent interpersonal skills and ability to work in a team.

Proficiency with PCs, including Microsoft Office Suite. Experience with MS Dynamics GP, MUNIS, and Kronos/UKG Software is preferred.

Qualified candidates are requested to submit an application found online and attach any other relevant documents by

Friday, January 2, 2026 . Please, no phone calls.

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