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BTI Security

Washington, DC: SPO (Armed) Dispatcher

BTI Security, Washington, District of Columbia, us, 20022

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Responsibilities

Monitoring the computer‑based ESS alarm and access‑control systems and closed‑circuit television systems.

Monitoring electrical, water, and/or gas alarms, notifying the Shift Supervisor, and, when necessary, requesting external emergency response services and performing emergency shutdown of utility services.

Emergency response coordination.

Telephone and radio communication coordination between the Shift Supervisor and SPOs.

Internal and external emergency notification.

Maintenance of a daily activity log of incidents and preparation of incident reports.

Maintaining a lost‑and‑found articles log.

Receiving, issuing, storing, and accounting for controlled property.

Responding to Kennedy Center staff and the public regarding security‑related questions (lost and found, etc.).

Qualifications

Must be a United States Citizen.

Minimum of two (2) years experience working in a SOC, including experience in the operation of computer‑based alarm monitoring, access‑control systems, and radio/telephone.

Ability to read and write English fluently.

Ability to speak and understand English fluently.

Ability to provide calm, courteous, and concise information over the radio or phone in stressful or emergency situations.

Ability to prepare and maintain complete and comprehensive reports.

Ability to maintain constant liaison with on‑scene personnel and responders in the event of an emergency.

Training Requirements

All SPOs must complete the training requirements and pass the required written examination.

All SPOs must take the following training:

40 hours of initial weapons training.

X‑ray and magnetometer.

Fitness for duty certification.

Emergency evacuation procedures.

Code Bravo.

Watch tour procedures.

Certification Requirements (All)

DCSPO Armed License.

OC Spray Certification.

Handcuffing Certification.

CPR/First Aid Card.

Education Requirements (Any)

Associates Degree.

High School Diploma/GED.

Additional Information / Benefits Benefits: Medical insurance, life insurance, dental insurance, vision insurance, paid vacation, paid sick days, paid holidays.

This job reports to the Operations Manager.

This is a full‑time and part‑time position: 1st shift, 2nd shift, 3rd shift, weekends.

Number of openings for this position: 3.

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