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Nalco Water, An Ecolab Company

Field Service Technician

Nalco Water, An Ecolab Company, Decatur, Illinois, United States, 62523

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Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually, serving industries from food & beverage to mining and manufacturing. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

Field Service Technician II – Install As a Field Service Technician II – Install, you’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. You’ll support water treatment and disinfection systems across various industries.

How You’ll Make An Impact

Deliver expert service and support for cooling tower cleaning and water disinfection

Provide technical support and escalation of complex challenges as needed

Build strong relationships with customers and promote best practices

Ensure full compliance with safety policies and procedures

Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts

Provide routine service support to Sales Representatives in strategic district accounts to execute agreed‑upon customer system assurance plans

Identify and resolve customer pain points, escalating as required

Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Position Details

Based in Decatur, IL

Territory covers a 60‑mile radius

Targeted accounts within manufacturing industries

Up to 5% overnight travel

Shift: Monday‑Friday 7 am–3 pm (may include occasional nights and weekends)

What’s Unique About This Role

Hands‑on environment with autonomy and support

Help customers meet sustainability goals while protecting critical assets

Access to industry‑leading training and development programs

Minimum Qualifications

High school diploma or equivalent

2 years of experience in water treatment or an industrial/mechanical environment

Current and valid driver’s license with no restrictions

No immigration sponsorship available for this position

Physical Requirements

Lifting up to 50 pounds

Exposure to hot, cold, noisy, or dirty environments

Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Preferred Qualifications

Associate’s degree or trade school certification

Demonstrated mechanical aptitude

Experience in water treatment or specialty chemical industry

Familiarity with boilers, cooling towers, and wastewater treatment systems

Proficiency with Microsoft Office Suite

What’s In It For You

Comprehensive benefits package, including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, and more

Opportunity to tackle meaningful challenges and impact clean water, safe food, and healthy environments

Career growth with a company passionate about development

Supportive, inclusive organization that values diverse perspectives

About Ecolab Ecolab prioritizes a talent‑first philosophy, building a diverse team of 48,000 associates that deliver science‑based solutions and service worldwide. We focus on innovation, data‑driven insights, and sustainability, improving operational efficiencies for customers in food, healthcare, life sciences, hospitality, and industrial markets.

Annual Compensation Range $46,300 – $69,500

Potential Customer Requirements

Background screening and/or drug/alcohol testing for customer credentialing

Full COVID‑19 vaccination, including booster, unless a religious or medical accommodation is approved

Americans with Disabilities Act (ADA) Ecolab provides reasonable accommodation for qualified individuals with disabilities during the application process.

Commitment to Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants, prohibiting discrimination on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity, genetic information, marital status, age, disability, veteran status, and more. We pursue Equal Employment Opportunity and affirmative action.

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