Nalco Water, An Ecolab Company
Overview
The Field Service Technician (Field Service Representative II – Global High Tech) role at Nalco Water, an Ecolab Company involves working independently in the field to support water treatment and disinfection systems across a variety of industries in Louisiana/Shreveport. The position focuses on delivering expert service, building customer relationships, and ensuring safety compliance.
Responsibilities
Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Position Details
Location: Shreveport, Louisiana
Territory: 120‑mile radius (Jackson, MS to Shreveport, LA)
Travel: Up to 25% overnight travel
Workdays & shifts: Day shift and occasional weekends
What’s Unique About This Role
Dynamic, hands‑on environment with autonomy and support
Help customers meet sustainability goals while protecting critical assets
Access to industry‑leading training and development programs
Minimum Qualifications
High school diploma or equivalent
2+ years experience in water treatment or industrial/mechanical environment
Current and valid driver’s license with no restrictions
No immigration sponsorship available for this position
Physical Requirements
Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reach, balance, walk, stand, climb
Preferred Qualifications
Associate’s degree or trade school certification
Mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite
Compensation $46,300 – $69,500 annually (competitive based on experience, education, geography).
Benefits
Medical, dental, vision, 401(k) matching, company‑paid pension, stock purchase plan
Paid parental leave, discounted childcare resources, and more
Comprehensive wellness and professional development resources
Other benefits available—see Ecolab benefits page
Potential Customer Requirements Notice
Background and drug/alcohol testing for customer credentialing
Full vaccination for COVID-19, including booster unless medical or religious accommodation is requested
EEO and Inclusion Statement Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. We provide accommodations such as qualified sign‑language interpreters or other assistance during the application process upon request per ADA. Ecolab embraces a culture of inclusion and belonging, and shall not discriminate based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity, genetic information, marital status, age, disability, or veteran status. We consider all qualified applicants, including those with criminal histories, in compliance with applicable laws.
#J-18808-Ljbffr
Responsibilities
Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Position Details
Location: Shreveport, Louisiana
Territory: 120‑mile radius (Jackson, MS to Shreveport, LA)
Travel: Up to 25% overnight travel
Workdays & shifts: Day shift and occasional weekends
What’s Unique About This Role
Dynamic, hands‑on environment with autonomy and support
Help customers meet sustainability goals while protecting critical assets
Access to industry‑leading training and development programs
Minimum Qualifications
High school diploma or equivalent
2+ years experience in water treatment or industrial/mechanical environment
Current and valid driver’s license with no restrictions
No immigration sponsorship available for this position
Physical Requirements
Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reach, balance, walk, stand, climb
Preferred Qualifications
Associate’s degree or trade school certification
Mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite
Compensation $46,300 – $69,500 annually (competitive based on experience, education, geography).
Benefits
Medical, dental, vision, 401(k) matching, company‑paid pension, stock purchase plan
Paid parental leave, discounted childcare resources, and more
Comprehensive wellness and professional development resources
Other benefits available—see Ecolab benefits page
Potential Customer Requirements Notice
Background and drug/alcohol testing for customer credentialing
Full vaccination for COVID-19, including booster unless medical or religious accommodation is requested
EEO and Inclusion Statement Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. We provide accommodations such as qualified sign‑language interpreters or other assistance during the application process upon request per ADA. Ecolab embraces a culture of inclusion and belonging, and shall not discriminate based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity, genetic information, marital status, age, disability, or veteran status. We consider all qualified applicants, including those with criminal histories, in compliance with applicable laws.
#J-18808-Ljbffr