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voco | The Clair

Night Auditor

voco | The Clair, Cincinnati, Ohio, United States, 45208

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Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Execute front desk clerk duties as required, such as processing reservations and check‑ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager

Provide exceptional service to all hotel guests during their stay

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Perform additional bookkeeping, administrative, and accounting procedures as required

Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast‑paced environment

Qualifications

Computer proficiency is required; experience with accounting or reservation software is preferred

High school diploma or equivalent required; some college preferred

Experience in the hospitality industry or guest services is preferred, but not required

Great communications and excellent customer service skills are required

Flexible overnight hours are required

Must be able to stand on your feet for 8 hours during a typical shift

Please only apply if you meet each of these criteria

Compensation $16 - $18 hourly

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