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WizeHire, Inc

Hotel Front Desk Night Auditor

WizeHire, Inc, Phila, Pennsylvania, United States

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Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Ensure all guests feel they are having an exceptional experience at the property

Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications

Excellent customer service and communication skills are required

Flexible overnight hours are required

High school diploma or equivalent required; some college preferred

Must be computer proficient; experience with accounting or reservation software is a bonus

Experience in the hospitality industry or guest services is preferred, but not required

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