WizeHire, Inc
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
Ensure all guests feel they are having an exceptional experience at the property
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications
Excellent customer service and communication skills are required
Flexible overnight hours are required
High school diploma or equivalent required; some college preferred
Must be computer proficient; experience with accounting or reservation software is a bonus
Experience in the hospitality industry or guest services is preferred, but not required
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Responsibilities
Ensure all guests feel they are having an exceptional experience at the property
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications
Excellent customer service and communication skills are required
Flexible overnight hours are required
High school diploma or equivalent required; some college preferred
Must be computer proficient; experience with accounting or reservation software is a bonus
Experience in the hospitality industry or guest services is preferred, but not required
#J-18808-Ljbffr