Lifepoint Health®
Financial Counselor
Base pay range:
$23.00/hr - $27.00/hr
Job Type:
On-site, Monday-Friday 9am-5:30pm MST (open to Saturday availability)
How You'll Contribute Financial Counselors provide guidance to patients regarding financial responsibilities that result from the acceptance of the facility's services.
They assess patients' financial ability, advise patients on insurance benefits, explain financial liability, collect payment, identify funding sources, and resolve any confusion patients may have about their financial obligations to the facility.
They are responsible for the accurate and timely verification of insurance benefits, which includes contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate the patient's out-of-pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patients' financial circumstances to ensure fair and reasonable repayment terms.
Additional Responsibilities Include
Ability to problem-solve effectively and handle healthy stress in a positive manner
Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments
Patiently, clearly, and accurately advise patient of financial obligations
Experience in the following platforms, a plus: Medik, Meditech, Clover, EPIC, UHC, Inovolon, BCBS, Medicaid/Medicare, Equifax, KP, Microsoft Teams, Microsoft email, Microsoft Bookings, Availity, Excel, Oracle
What We Offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Qualifications And Requirements
Exceptional customer service and telephone skills a must
Familiarity/knowledge of crisis intervention and at-risk populations struggling with crisis & substance use disorders
High school diploma required; advanced education preferred
Proficient in use of software programs and exposure to EHR systems preferred
Minimum of one year of business, healthcare, or Insurance related experience
PPI / HIPAA knowledge preferred
Comfortable with at-risk populations and talking over financial responsibility regarding PHP/IOP/IP treatment
Follow auditing procedures and documentation of patient records
CPR & First Aide/Universal Precautions (or ability to receive through company within 30 days)
About Us Denver Springs is a Behavioral Health Hospital located in Englewood, CO, and is part of Lifepoint Health, a diversified healthcare delivery network committed to
making communities healthier ® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
EEOC Statement "Dever Springs is an Equal Opportunity Employer. Denver Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
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$23.00/hr - $27.00/hr
Job Type:
On-site, Monday-Friday 9am-5:30pm MST (open to Saturday availability)
How You'll Contribute Financial Counselors provide guidance to patients regarding financial responsibilities that result from the acceptance of the facility's services.
They assess patients' financial ability, advise patients on insurance benefits, explain financial liability, collect payment, identify funding sources, and resolve any confusion patients may have about their financial obligations to the facility.
They are responsible for the accurate and timely verification of insurance benefits, which includes contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate the patient's out-of-pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patients' financial circumstances to ensure fair and reasonable repayment terms.
Additional Responsibilities Include
Ability to problem-solve effectively and handle healthy stress in a positive manner
Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments
Patiently, clearly, and accurately advise patient of financial obligations
Experience in the following platforms, a plus: Medik, Meditech, Clover, EPIC, UHC, Inovolon, BCBS, Medicaid/Medicare, Equifax, KP, Microsoft Teams, Microsoft email, Microsoft Bookings, Availity, Excel, Oracle
What We Offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Qualifications And Requirements
Exceptional customer service and telephone skills a must
Familiarity/knowledge of crisis intervention and at-risk populations struggling with crisis & substance use disorders
High school diploma required; advanced education preferred
Proficient in use of software programs and exposure to EHR systems preferred
Minimum of one year of business, healthcare, or Insurance related experience
PPI / HIPAA knowledge preferred
Comfortable with at-risk populations and talking over financial responsibility regarding PHP/IOP/IP treatment
Follow auditing procedures and documentation of patient records
CPR & First Aide/Universal Precautions (or ability to receive through company within 30 days)
About Us Denver Springs is a Behavioral Health Hospital located in Englewood, CO, and is part of Lifepoint Health, a diversified healthcare delivery network committed to
making communities healthier ® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
EEOC Statement "Dever Springs is an Equal Opportunity Employer. Denver Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
#J-18808-Ljbffr