UnityPoint Health
Clinic Registration Specialist - (Financial Advocate)
UnityPoint Health, Des Moines, Iowa, United States, 50319
Clinic Registration Specialist – Financial Advocate
Apply for the Clinic Registration Specialist – Financial Advocate role at UnityPoint Health.
Overview As the initial contact to the department/clinic, you will use personal skills to quickly build a positive relationship with persons served. You will demonstrate the ability to effectively manage details by accurately completing registration, verifying payor coverage, processing orders/referrals, maintaining medical records, and completing billing procedures. You’ll create a welcoming environment and effectively manage positive relationships with referral sources and other team members. You will act as a resource to the interdisciplinary team, applying skills of the profession to improve outcomes of persons served.
Area of Interest:
Patient Services
FTE/Hours per pay period:
0.9
Department:
Younker Rehab – Luth
Shift:
6:30 a.m.–7:00 p.m. with some weekends
Job ID:
173121
Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Paid time off, parental leave, 401K matching, and employee recognition.
Dental and health insurance, paid holidays, short- and long-term disability, and pet insurance.
Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance.
We honor the ways people are unique and embrace what brings us together.
We provide support and development opportunities as a vital part of delivering an exceptional employment experience.
Responsibilities Care Delivery:
Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served.
Creates and maintains an organized work environment. Records, files, and maintains current information pertinent to the operation of the department and maintains medical records of persons served.
Verifies benefits and coverage as assigned. Communicates coverage information with persons served.
Maintains medical records and provides required documentation to payors to assure payment.
Accurately completes billing procedures using appropriate IT systems and software. Exhibits an understanding of third‑party payor processes.
Uses resources to improve productivity or delegate appropriately; works with other clerical staff and volunteers to enhance services.
Uses payroll technology to complete processes accurately and timely as assigned. Assists with cleaning/inventorying equipment and ordering supplies.
Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.
Effectively manages supplies through setting and maintaining par levels; evaluates and adjusts par levels to decrease overstock; orders additional patient‑care supplies as needed.
Manages resources to maintain efficient and effective operations.
Demonstrates initiative to improve quality and maximize patient experience.
Professionalism:
Demonstrates professionalism and personal growth in daily actions.
Promotes professional rehabilitation objectives among interdisciplinary team members.
Consistently utilizes a holistic approach (considering physical, psychosocial, spiritual, educational, safety, and related criteria appropriate to the age of patients served in the assigned service area).
Participates in process improvement for enhancement of care delivery and clinical excellence.
Fosters professional relationships that offer opportunities for enhanced patient access and care delivery.
Exhibits flexibility with assignments including hours of operation to meet business and customer needs.
Exhibits willingness to accept and learn new skills.
Qualifications Education:
High school graduation or GED required.
Experience:
Must have working knowledge of Microsoft Office products and Outlook. Two years of billing, financial counseling, or health‑care related experience preferred. Must be flexible to learn additional IT applications as assigned.
License(s)/Certification(s):
Valid driver’s license when driving any vehicle for work‑related reasons.
Knowledge/Skills/Abilities:
Must be able to communicate effectively with people of diverse professional, educational, and lifestyle backgrounds. Knowledge of basic computer skills.
Other:
Use of usual and customary equipment used to perform essential functions of the position.
Additional Information Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Administrative (Hospitals and Health Care)
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Overview As the initial contact to the department/clinic, you will use personal skills to quickly build a positive relationship with persons served. You will demonstrate the ability to effectively manage details by accurately completing registration, verifying payor coverage, processing orders/referrals, maintaining medical records, and completing billing procedures. You’ll create a welcoming environment and effectively manage positive relationships with referral sources and other team members. You will act as a resource to the interdisciplinary team, applying skills of the profession to improve outcomes of persons served.
Area of Interest:
Patient Services
FTE/Hours per pay period:
0.9
Department:
Younker Rehab – Luth
Shift:
6:30 a.m.–7:00 p.m. with some weekends
Job ID:
173121
Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Paid time off, parental leave, 401K matching, and employee recognition.
Dental and health insurance, paid holidays, short- and long-term disability, and pet insurance.
Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance.
We honor the ways people are unique and embrace what brings us together.
We provide support and development opportunities as a vital part of delivering an exceptional employment experience.
Responsibilities Care Delivery:
Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served.
Creates and maintains an organized work environment. Records, files, and maintains current information pertinent to the operation of the department and maintains medical records of persons served.
Verifies benefits and coverage as assigned. Communicates coverage information with persons served.
Maintains medical records and provides required documentation to payors to assure payment.
Accurately completes billing procedures using appropriate IT systems and software. Exhibits an understanding of third‑party payor processes.
Uses resources to improve productivity or delegate appropriately; works with other clerical staff and volunteers to enhance services.
Uses payroll technology to complete processes accurately and timely as assigned. Assists with cleaning/inventorying equipment and ordering supplies.
Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.
Effectively manages supplies through setting and maintaining par levels; evaluates and adjusts par levels to decrease overstock; orders additional patient‑care supplies as needed.
Manages resources to maintain efficient and effective operations.
Demonstrates initiative to improve quality and maximize patient experience.
Professionalism:
Demonstrates professionalism and personal growth in daily actions.
Promotes professional rehabilitation objectives among interdisciplinary team members.
Consistently utilizes a holistic approach (considering physical, psychosocial, spiritual, educational, safety, and related criteria appropriate to the age of patients served in the assigned service area).
Participates in process improvement for enhancement of care delivery and clinical excellence.
Fosters professional relationships that offer opportunities for enhanced patient access and care delivery.
Exhibits flexibility with assignments including hours of operation to meet business and customer needs.
Exhibits willingness to accept and learn new skills.
Qualifications Education:
High school graduation or GED required.
Experience:
Must have working knowledge of Microsoft Office products and Outlook. Two years of billing, financial counseling, or health‑care related experience preferred. Must be flexible to learn additional IT applications as assigned.
License(s)/Certification(s):
Valid driver’s license when driving any vehicle for work‑related reasons.
Knowledge/Skills/Abilities:
Must be able to communicate effectively with people of diverse professional, educational, and lifestyle backgrounds. Knowledge of basic computer skills.
Other:
Use of usual and customary equipment used to perform essential functions of the position.
Additional Information Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Administrative (Hospitals and Health Care)
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