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Adara Communities

Operations Audit Support

Adara Communities, Houston, Texas, United States, 77246

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Qualifications

Property management, multifamily housing experience – REQUIRED

1‑2 years’ previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) – REQUIRED

Strong technical, analytical, communication and customer service skills

Ability to manage multiple tasks with exceptional attention to detail

Ability to be a self‑starter and a team player

Responsibilities

Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions

Review, troubleshoot and support end users and admin support via our ticketing system

Record field requests for technical assistance in a ticketing system and resolve issues in accordance with the operations manual and departmental expectations

Exhibit aptitude in troubleshooting hardware and software at a level‑1 cognitive understanding

Review lease files for compliance and accuracy (implement attachment of documents in software similar to Yieldstar/RealPage)

Monitor and support the implementation of compliance programs, including policies and practices related to the company's affordability requirements

Ensure rental/leasing activity complies with all regulatory requirements and promptly alert Senior Management of Property Operations to any identified risks

Investigate discrepancies and issues found within the files

Perform all the above and other duties assigned in accordance with applicable laws and company policies

Benefits

Vacation & sick time increases with length of service. Plus 7½ company holidays, eligible for holiday pay immediately!

Medical, dental, accident and critical illness – eligible after 60 days of employment

Group & supplemental life insurance policy options. $25,000 FREE basic life insurance

Employee referral program

Career growth opportunities and tuition reimbursement

Apartment discounts, if eligible

Competitive pay

Apply only if you live or can relocate within 30 minutes of the corporate office

Location 8223 Willow Place Dr S, Houston, TX 77070

Seniority level: Entry level

Employment type: Full‑time

Job function: Accounting/Auditing and Finance

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