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TTEC

Insurance Agent Trainee

TTEC, Charlotte, North Carolina, United States, 28245

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Insurance Agent Trainee Join to apply for the

Insurance Agent Trainee

role at

TTEC . 1 day ago. Be among the first 25 applicants.

Your potential has a place here with TTEC. TTEC’s award‑winning pre‑employment experience in Charlotte, NC, offers a pathway to a full‑time, professional career as a

Licensed Property and Casualty Insurance Agent . Before joining, the 8‑week, self‑study program, candidates will complete assessments and other pre‑qualifiers to ensure eligibility for this career upgrade. TTEC pays for your program, training, and licensing fees, so you can focus on building your future. At the end of the course and passing the state‑required licensing exam, you’ll be prepared for a stable, high‑demand industry with real growth opportunities.

A Typical Day

Answer incoming communications from customers

Conduct research to resolve customer issues

Upsell products or services to existing customers as needed

What You Bring To The Role

Aptitude, self‑discipline, and tenacity to learn and pass the state licensing exam

At least 6 months of customer service or sales experience

Integrity to follow guidelines on maintaining client privacy

Strong customer service orientation

High school diploma or equivalent

Strong computer navigation skills and experience

Willingness to complete assessments and pre‑qualifiers for program eligibility

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

FREE licensing course and all state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer

Once you are licensed, base pay of $21.50 per hour and performance‑based bonus opportunities

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam‑enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You’ll report to Team Lead. You’ll contribute to the success of the customer experience and the overall success of the team.

Primary Location US‑NC‑Charlotte

Job Customer Care Representative

Seniority level Not Applicable

Employment type Full‑time

Job function Sales and Business Development

Industries IT Services and IT Consulting, Outsourcing and Offshoring Consulting, and Telecommunications

About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Equal Employment Opportunity TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different perspectives and allows you to bring value to the table in your own unique way.

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