Process Architect

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**Responsible for overseeing and optimizing the performance of the organization’s external vendors and suppliers. This role involves developing and implementing performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization’s goals. The Vendor Performance Management Expert works closely with procurement, supply chain, and other internal stakeholders to ensure that vendor relationships are managed effectively, risks are minimized, and value is maximized**DUTIES AND RESPONSIBILITIES:*** Uplift vendor performance by developing performance framework that is more aligned to the desired outcomes for the functions outsourced to vendors* Support vendor relationship by ensuring performance compliance with contractual standards and within standards established by NTG / Globe* Co-develops and implements performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization’s goals.**KPIs:*** Vendor Performance Plan* Vendor Compliance**TOP 3-5 DELIVERABLES:*** Vendor Performance Management Framework* Vendor Performance Metrics* Maintain comprehensive records of vendor performance, contracts, and communications working with Shared Service and NAI Departments* And all other deliverables related to the strategy formulation, and execution and key strategic initiative**SKILLS:****Soft:*** Good communication skills* Analytical skills* Stakeholder management**Hard:*** Strategic thinking* Project Management* Change Management* Finance Acumen****Certification/License:***** Six Sigma Certification* Balanced Scorecard Professional Certification* Project Management Certification* Change Management Profession**al****COMPETENCIES:*** Core Competencies: Stakeholder management, Performance Analysis and Optimization* Support Competencies: Strategy Execution* Developmental Competencies: Change Management, Project Management**HIRING REQUIREMENTS:******Educational Qualifications:***** Bachelor's degree in Business Administration, Management, Economics, Finance, Engineering, or a related field is usually required****Work Experience:***** Developed and implemented a vendor performance management framework, including key performance indicators (KPIs) and performance scorecards, leading to an improvement in overall vendor compliance rates* Conducted regular performance reviews with key vendors, identifying areas for improvement and working closely with vendors to develop and execute performance improvement plans.* Collaborated with cross-functional teams to ensure vendor management practices aligned with organizational objectives and compliance requirements.**Equal Opportunity Employer**

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessedMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.Purpose*In everything we do, we treat people right to create a Globe of Good.*Vision*We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.*Mission*We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.* #J-18808-Ljbffr