BraveView, Inc.
Account Manager Commercial Landscape Maintenance
BraveView, Inc., Merrillville, Indiana, us, 46411
Account Manager – Commercial Landscaping and Snow
Our client is an established and growing commercial landscape company known for delivering exceptional service, building long-term client partnerships, and investing in their people. With a 96% client retention rate and very high employee retention, the company culture is built on accountability, teamwork, and doing things the right way—for customers and employees.
We are seeking an experienced Account Manager to serve as the primary point of contact for a portfolio of commercial maintenance clients. This role is ideal for a customer-focused professional who enjoys relationship management, identifying opportunities for enhancement sales, and working closely with production and branch leadership to deliver top-tier service.
Position Overview As an Account Manager, you will manage a $600K to $1.2M landscape maintenance portfolio, with responsibility for customer satisfaction, account renewals, and enhancement growth. Your success will be measured by renewal rate, enhancement penetration, and gross margin performance.
Key Responsibilities Customer Service & Account Management
Serve as the primary contact for assigned customers
Conduct regular site walk-throughs, formal meetings, and proactive issue resolution
Maintain a
90%+ renewal rate
(company average is 96%)
Handle snow-related field phone calls during events and coordinate with the Branch Manager
Sales & Enhancements
Identify opportunities to grow existing accounts through enhancements
Perform all estimating, take-offs, and proposals for enhancement work
Achieve
50% enhancement penetration
at
55–60% gross margins
Support branch revenue and profitability goals
Business Development
Sell enhancements while maintaining acceptable gross margins
Build trusted, long-term customer relationships that lead to repeat and expanded business
Production & Leadership Communication
Partner closely with the Production Team and Branch Manager to exceed customer expectations
Ensure seamless communication between sales, operations, and leadership using Aspire
Administrative Responsibilities
Prepare estimates, contracts, enhancements, sales reports, and assist with accounts receivableMaintain organized, accurate documentation and reporting using Aspire
Qualifications
Minimum 5 years of experience in a horticultural or landscape-related field
Excellent verbal, written, and listening communication skills
Highly organized, customer-focused, and solution-oriented
Strong time management, prioritization, and multitasking abilities
Computer proficiency and fundamentals in basic accounting and business
Ability to work independently and collaboratively in a team environment
Valid driver’s license with a safe driving record
Bilingual English/Spanish preferred, but not required
Compensation & Incentives
Competitive base compensation
Performance-based bonus
tied to enhancement penetration, gross margin, and renewal rate
Health, Dental, Life, Disability, Take Home Vehicle, 401k Match, PTO
Why Join Us?
Long-term career growth with a financially stable, expanding organization
Very high client retention rates
High employee retention driven by a supportive, team-oriented culture
Strong operational support and clear performance expectations
If you are a relationship-driven Account Manager who takes pride in service excellence, profitable growth, and long-term customer partnerships, we’d love to speak with you.
#ZR
Compensation:
$80,000 per year
#J-18808-Ljbffr
We are seeking an experienced Account Manager to serve as the primary point of contact for a portfolio of commercial maintenance clients. This role is ideal for a customer-focused professional who enjoys relationship management, identifying opportunities for enhancement sales, and working closely with production and branch leadership to deliver top-tier service.
Position Overview As an Account Manager, you will manage a $600K to $1.2M landscape maintenance portfolio, with responsibility for customer satisfaction, account renewals, and enhancement growth. Your success will be measured by renewal rate, enhancement penetration, and gross margin performance.
Key Responsibilities Customer Service & Account Management
Serve as the primary contact for assigned customers
Conduct regular site walk-throughs, formal meetings, and proactive issue resolution
Maintain a
90%+ renewal rate
(company average is 96%)
Handle snow-related field phone calls during events and coordinate with the Branch Manager
Sales & Enhancements
Identify opportunities to grow existing accounts through enhancements
Perform all estimating, take-offs, and proposals for enhancement work
Achieve
50% enhancement penetration
at
55–60% gross margins
Support branch revenue and profitability goals
Business Development
Sell enhancements while maintaining acceptable gross margins
Build trusted, long-term customer relationships that lead to repeat and expanded business
Production & Leadership Communication
Partner closely with the Production Team and Branch Manager to exceed customer expectations
Ensure seamless communication between sales, operations, and leadership using Aspire
Administrative Responsibilities
Prepare estimates, contracts, enhancements, sales reports, and assist with accounts receivableMaintain organized, accurate documentation and reporting using Aspire
Qualifications
Minimum 5 years of experience in a horticultural or landscape-related field
Excellent verbal, written, and listening communication skills
Highly organized, customer-focused, and solution-oriented
Strong time management, prioritization, and multitasking abilities
Computer proficiency and fundamentals in basic accounting and business
Ability to work independently and collaboratively in a team environment
Valid driver’s license with a safe driving record
Bilingual English/Spanish preferred, but not required
Compensation & Incentives
Competitive base compensation
Performance-based bonus
tied to enhancement penetration, gross margin, and renewal rate
Health, Dental, Life, Disability, Take Home Vehicle, 401k Match, PTO
Why Join Us?
Long-term career growth with a financially stable, expanding organization
Very high client retention rates
High employee retention driven by a supportive, team-oriented culture
Strong operational support and clear performance expectations
If you are a relationship-driven Account Manager who takes pride in service excellence, profitable growth, and long-term customer partnerships, we’d love to speak with you.
#ZR
Compensation:
$80,000 per year
#J-18808-Ljbffr