Jolly Technologies Inc
Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pr
Jolly Technologies Inc, Salt Lake City, Utah, United States, 84193
Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Salt Lake City, UT)
Jolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations. We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms. The role is an on‑site position based in Salt Lake City, UT, and also offers a Remote Work‑from‑Home full‑time option.
Job ID: JOL-SLE-UT-122525 Location: Salt Lake City, UT Company: Jolly Technologies Inc. Responsibilities
Give product demos for sales, product training, and initial setup
Handle inbound technical support calls and emails
Answer product‑related technical questions
Fill out RFI / RFP when needed
File tickets as you discover issues with the products
Communicate effectively with customers via email, phone, and video calls
Requirements
Exceptional presentation skills
Understand customer needs and present solutions that best solve their problems
Customer‑driven with an adaptable and versatile approach to troubleshooting
History of consistently meeting (and often exceeding) goals and expectations
4+ years of experience in supporting SaaS products
Excellent communication and video presentation (Zoom) skills
Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
Strong references from previous managers/supervisors
Job Benefits
Retirement fund contribution
Paid vacation
Compensation: $60,000 - $150,000 per year (commensurate with experience)
Application Process
Reply with your resume including education details in PDF or Word format to jobs.2019@jollytech.com with the subject “JOL-SLE-UT-122525”
Include your desired salary
Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)
#J-18808-Ljbffr
Job ID: JOL-SLE-UT-122525 Location: Salt Lake City, UT Company: Jolly Technologies Inc. Responsibilities
Give product demos for sales, product training, and initial setup
Handle inbound technical support calls and emails
Answer product‑related technical questions
Fill out RFI / RFP when needed
File tickets as you discover issues with the products
Communicate effectively with customers via email, phone, and video calls
Requirements
Exceptional presentation skills
Understand customer needs and present solutions that best solve their problems
Customer‑driven with an adaptable and versatile approach to troubleshooting
History of consistently meeting (and often exceeding) goals and expectations
4+ years of experience in supporting SaaS products
Excellent communication and video presentation (Zoom) skills
Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
Strong references from previous managers/supervisors
Job Benefits
Retirement fund contribution
Paid vacation
Compensation: $60,000 - $150,000 per year (commensurate with experience)
Application Process
Reply with your resume including education details in PDF or Word format to jobs.2019@jollytech.com with the subject “JOL-SLE-UT-122525”
Include your desired salary
Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)
#J-18808-Ljbffr