Milestone Technologies, Inc.
Data Center Operations Engineer at Milestone Technologies
Pay range: $50.00/hr - $60.00/hr. Non-Exempt role. Contract (6+ month W2). Opportunity may extend.
Position Overview Seeking an experienced Data Center Operations Engineer to ensure global sites run with precision, efficiency, and uptime across power, cooling, and compute systems. This role bridges IT and facilities, maintaining high‑availability infrastructure and collaborating across IT, facilities, and vendor teams.
Responsibilities
Own day-to-day reliability and performance of company data centers, supporting IT and facility infrastructure, installing and configuring servers, structured cabling, and performing Layer 1-3 troubleshooting.
Partner closely with colocation and data center providers to maintain uptime reviewing maintenance procedures, coordinating planned work, validating redundancy during transitions, and verifying site health after power or cooling events.
Work with facilities teams to operate and maintain critical power and cooling systems—transformers, PDUs, UPS, switchgear, generators, CRAC/CRAH units, CDUs, chillers, cooling towers, containment systems—assist in capacity planning, preventive maintenance and load balancing.
Lead incident response, root‑cause analysis, refine SOPs, and implement automation to improve efficiency and consistency worldwide.
Required Skills
10+ years in data center compute operations, facilities, or infrastructure engineering and/or a degree in an Engineering or Computer Science discipline
Hands‑on experience with servers, networking, and structured cabling
Working knowledge of electrical systems including transformers, PDUs, UPS, switchgear, and generators
Understanding of cooling systems—including CRAC/CRAH units, CDUs, cooling towers, chillers, and containment environments
Familiarity with Linux and basic scripting (Bash, Python, Ansible)
Proficiency with network CLIs (Cisco, Arista, Juniper)
Experience collaborating with colocation providers and reviewing MOP/EOPs for electrical and mechanical work
Proficiency with ITSM/DCIM platforms (Jira, ServiceNow, NetBox, Sunbird)
Ability to manage server, switch, router, storage, and hardware lifecycle processes
Strong documentation, troubleshooting, and communication skills for ticketing, customer communication, and team coordination
Strong multitasking, adaptability, and time‑management skills with a focus on quality and throughput
Must be punctual, reliable, and well‑organized
Must have strong interpersonal and teamwork skills, with the ability to work independently when needed
Willingness to support on‑call rotation and meet a 60‑minute on‑site SLA
Ability to safely lift 50–75 lbs and remain on feet for majority of the workday
Ability to operate material‑handling equipment (pallet jacks, forklifts, server‑lift)
Demonstrated ability to learn new systems, methodologies, software, and hardware platforms
Experience working in high‑tempo, high‑stress environments
Experience leading and/or mentoring more junior staffers
Domain expert in one or more of the following functional areas: Datacenter power systems, Datacenter cooling/HVAC systems, Server or liquid cooling, Network routing and switching, Facility and/or network security, Network infrastructure monitoring
Preferred Certifications
CompTIA Server+, Network+, or Linux+
Networking: CCNA, JNCIA, ACE‑A
CNet: CDCDP, CDCMP
Seniority Level Mid‑Senior level
Employment Type Contract
Benefits: Comprehensive benefit options vary by role, location, and employment type. Contact the recruiter for details.
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Position Overview Seeking an experienced Data Center Operations Engineer to ensure global sites run with precision, efficiency, and uptime across power, cooling, and compute systems. This role bridges IT and facilities, maintaining high‑availability infrastructure and collaborating across IT, facilities, and vendor teams.
Responsibilities
Own day-to-day reliability and performance of company data centers, supporting IT and facility infrastructure, installing and configuring servers, structured cabling, and performing Layer 1-3 troubleshooting.
Partner closely with colocation and data center providers to maintain uptime reviewing maintenance procedures, coordinating planned work, validating redundancy during transitions, and verifying site health after power or cooling events.
Work with facilities teams to operate and maintain critical power and cooling systems—transformers, PDUs, UPS, switchgear, generators, CRAC/CRAH units, CDUs, chillers, cooling towers, containment systems—assist in capacity planning, preventive maintenance and load balancing.
Lead incident response, root‑cause analysis, refine SOPs, and implement automation to improve efficiency and consistency worldwide.
Required Skills
10+ years in data center compute operations, facilities, or infrastructure engineering and/or a degree in an Engineering or Computer Science discipline
Hands‑on experience with servers, networking, and structured cabling
Working knowledge of electrical systems including transformers, PDUs, UPS, switchgear, and generators
Understanding of cooling systems—including CRAC/CRAH units, CDUs, cooling towers, chillers, and containment environments
Familiarity with Linux and basic scripting (Bash, Python, Ansible)
Proficiency with network CLIs (Cisco, Arista, Juniper)
Experience collaborating with colocation providers and reviewing MOP/EOPs for electrical and mechanical work
Proficiency with ITSM/DCIM platforms (Jira, ServiceNow, NetBox, Sunbird)
Ability to manage server, switch, router, storage, and hardware lifecycle processes
Strong documentation, troubleshooting, and communication skills for ticketing, customer communication, and team coordination
Strong multitasking, adaptability, and time‑management skills with a focus on quality and throughput
Must be punctual, reliable, and well‑organized
Must have strong interpersonal and teamwork skills, with the ability to work independently when needed
Willingness to support on‑call rotation and meet a 60‑minute on‑site SLA
Ability to safely lift 50–75 lbs and remain on feet for majority of the workday
Ability to operate material‑handling equipment (pallet jacks, forklifts, server‑lift)
Demonstrated ability to learn new systems, methodologies, software, and hardware platforms
Experience working in high‑tempo, high‑stress environments
Experience leading and/or mentoring more junior staffers
Domain expert in one or more of the following functional areas: Datacenter power systems, Datacenter cooling/HVAC systems, Server or liquid cooling, Network routing and switching, Facility and/or network security, Network infrastructure monitoring
Preferred Certifications
CompTIA Server+, Network+, or Linux+
Networking: CCNA, JNCIA, ACE‑A
CNet: CDCDP, CDCMP
Seniority Level Mid‑Senior level
Employment Type Contract
Benefits: Comprehensive benefit options vary by role, location, and employment type. Contact the recruiter for details.
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