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Insight Global

Customer Service Representative

Insight Global, Fairfax, Virginia, United States, 22032

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Job Information Position: Customer Service Representative

Location: On Site in Fairfax, VA 22030

Base pay range: $20.00/hr - $21.00/hr

Employment type: Full‑time

Seniority level: Associate

Shifts

Monday‑Friday: 9am‑6pm

Saturday: 11am‑6pm

Must Haves

Self‑sufficient – will be opening and closing by themselves

Basic computer skills to enter shipping/tracking information

Customer Service experience

Strong written and verbal communication skills

Ability to lift packages of 30‑50 lbs when needed

Day to Day

This is a huge opportunity to get your foot in the door with a large Fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired.

The associate will be opening and closing the store each day.

They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location.

They will be servicing anywhere from 1‑2 clients per hour and helping to create new shipment logs/labels.

They will be able to reach out to other team members for any questions that need to be escalated.

Job Function

Customer Service

Industries

Transportation, Logistics, Supply Chain and Storage

Benefits

Medical insurance

Vision insurance

401(k)

Additional Information Referrals increase your chances of interviewing at Insight Global by 2x.

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