County of Riverside
Animal Services Supervisor – San Jacinto Valley Animal Campus
The Riverside County Department of Animal Services invites applications for an Animal Services Supervisor who will provide oversight to the Animal Care Team, which consists of 10–12 employees. The incumbent must thrive in a fast‑paced environment with ever‑changing priorities and staffing levels.
Important Note – Hours and On‑Call Hours for this position can range from 10 am – 7 pm Tuesday through Sunday; the Animal Services Supervisor will be scheduled for weekends, events, holidays and will be on‑call.
Meet the Team! The Riverside County Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms. The Department believes its organization is best reflected in the strong dedication of each employee who strives to meet the highest standards of performance and compassion on behalf of the animals and people it serves.
Responsibilities
Plan, schedule, assign, train, and supervise the activities of the animal care staff.
Oversee the administration and clerical work of the unit, including customer service, veterinary services, call‑centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care, and licensing.
Conduct and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness; prepare performance evaluations and review with subordinates.
Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers and release information into database.
Answer customer complaints and provide conflict resolution management.
Enter cash payments for animal services fees; balance and count cash at the close of business.
May conduct audits on reconciliations, microchip transactions and licensing transactions.
May direct the operation of an animal shelter, including feeding, kenneling and general handling of animals, marketing efforts to encourage redemptions and adoptions of animals, and interviewing and selecting new employees.
Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment.
Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups.
Maintain workload statistics; prepare reports and correspondence concerning the unit; set up maintenance schedules for shelter devices required in the performance of animal care duties.
Education and Experience – Option I
Graduation from high school or attainment of a satisfactory score on a GED test; an associate’s degree or completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in animal husbandry or a closely related field is preferred.
Two years of experience, in which one year was in a lead or supervisory capacity, in a public or non‑profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility). Responsibility for the caring, impounding and disposing of animals included.
Education and Experience – Option II
Completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in secretarial sciences, office practices, business education, or a closely related field to the assignment.
Three years of clerical experience.
License Possession of a valid California Driver's License may be required.
Physical Requirements Lift, carry, push, and pull heavy objects that may weigh more than 50 pounds. Exposure to injured or upset animals, smells, dander, excrement, and assist in humane euthanasia.
All Options – Knowledge and Ability Knowledge of the principles and techniques of supervision related to the selection, training, direction, motivation, and evaluation of subordinates; state and county laws, codes and regulations governing animal control; legal liabilities and responsibilities of those concerned with the enforcement of animal control regulations and laws; causes, symptoms and safe handling of rabid animals; legal regulations, reports and procedures for the handling of rabies; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; modern office practices and procedures, including preparing correspondence and reports, and filing; standard office equipment, including the programming of a variety of material information processing equipment; the capabilities and applications of information processing equipment; various breeds of animals and their care and feeding.
Ability to plan, schedule and direct the work of others employed in animal care and clerical work; supervise kennel investigations; write comprehensive and detailed reports; exercise tact and good judgment; develop and maintain working relationships with the public and other governmental agencies; gather and present evidence and testify in court; work effectively under stressful situations; organize and meet deadlines; read, comprehend and interpret laws and regulations pertaining to animal control; perform complex clerical work involving independent judgment and initiative.
EEO and Contact This recruitment is open to all applicants.
For more information, please email Richard Griego at
RGriego@rivco.org .
#J-18808-Ljbffr
Important Note – Hours and On‑Call Hours for this position can range from 10 am – 7 pm Tuesday through Sunday; the Animal Services Supervisor will be scheduled for weekends, events, holidays and will be on‑call.
Meet the Team! The Riverside County Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms. The Department believes its organization is best reflected in the strong dedication of each employee who strives to meet the highest standards of performance and compassion on behalf of the animals and people it serves.
Responsibilities
Plan, schedule, assign, train, and supervise the activities of the animal care staff.
Oversee the administration and clerical work of the unit, including customer service, veterinary services, call‑centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care, and licensing.
Conduct and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness; prepare performance evaluations and review with subordinates.
Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers and release information into database.
Answer customer complaints and provide conflict resolution management.
Enter cash payments for animal services fees; balance and count cash at the close of business.
May conduct audits on reconciliations, microchip transactions and licensing transactions.
May direct the operation of an animal shelter, including feeding, kenneling and general handling of animals, marketing efforts to encourage redemptions and adoptions of animals, and interviewing and selecting new employees.
Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment.
Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups.
Maintain workload statistics; prepare reports and correspondence concerning the unit; set up maintenance schedules for shelter devices required in the performance of animal care duties.
Education and Experience – Option I
Graduation from high school or attainment of a satisfactory score on a GED test; an associate’s degree or completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in animal husbandry or a closely related field is preferred.
Two years of experience, in which one year was in a lead or supervisory capacity, in a public or non‑profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility). Responsibility for the caring, impounding and disposing of animals included.
Education and Experience – Option II
Completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in secretarial sciences, office practices, business education, or a closely related field to the assignment.
Three years of clerical experience.
License Possession of a valid California Driver's License may be required.
Physical Requirements Lift, carry, push, and pull heavy objects that may weigh more than 50 pounds. Exposure to injured or upset animals, smells, dander, excrement, and assist in humane euthanasia.
All Options – Knowledge and Ability Knowledge of the principles and techniques of supervision related to the selection, training, direction, motivation, and evaluation of subordinates; state and county laws, codes and regulations governing animal control; legal liabilities and responsibilities of those concerned with the enforcement of animal control regulations and laws; causes, symptoms and safe handling of rabid animals; legal regulations, reports and procedures for the handling of rabies; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; modern office practices and procedures, including preparing correspondence and reports, and filing; standard office equipment, including the programming of a variety of material information processing equipment; the capabilities and applications of information processing equipment; various breeds of animals and their care and feeding.
Ability to plan, schedule and direct the work of others employed in animal care and clerical work; supervise kennel investigations; write comprehensive and detailed reports; exercise tact and good judgment; develop and maintain working relationships with the public and other governmental agencies; gather and present evidence and testify in court; work effectively under stressful situations; organize and meet deadlines; read, comprehend and interpret laws and regulations pertaining to animal control; perform complex clerical work involving independent judgment and initiative.
EEO and Contact This recruitment is open to all applicants.
For more information, please email Richard Griego at
RGriego@rivco.org .
#J-18808-Ljbffr