County of Riverside
Animal Services Supervisor – County of Riverside
Join the County of Riverside’s Animal Services Department to supervise the San Jacinto Valley Animal Campus. The role supports an animal care team of 10‑12 staff in a fast‑paced, community‑service environment.
Key Responsibilities
Plan, schedule, assign, train, and supervise the activities of the animal care staff of the department unit.
Oversee the administration and clerical work of the assigned department unit, including customer service, veterinary services, call centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care, and licensing.
Repair minor shelter facilities and maintenance issues; contact Facilities for work orders and equipment requests.
Conduct inventory check of animals to ensure all animals are accounted for; check inventory of supplies in warehouse; prepare food and supply orders for department operations; organize supplies.
Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers, and release information into the database.
Answer customer complaints and provide conflict resolution management.
Oversee the processing of adoptions, euthanasia requests and intended to comply with reports.
Handle cash payments for animal services fees; balance and count cash at the close of business.
Conduct audits on reconciliations, microchip transactions, and licensing transactions.
Operate an animal shelter including feeding, kenneling and the general handling of animals, marketing efforts to encourage adoptions and interviewing and selecting new employees.
Plan and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness; prepare performance evaluations and review with subordinates; counsel employees in an attempt to resolve grievances and, when necessary, recommend disciplinary action.
Assist the Animal Services Chief with the planning and developing of the Animal Care Program by identifying objectives of animal regulations, preparing policies and standard procedures, and developing overall goals.
Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment.
Interpret ordinances, statutes, regulations, and policies to the staff and general public while providing technical assistance in the resolution of difficult field investigations; prepare case files and assemble necessary documentation; may submit and discuss cases with the Animal Services Chief, Deputy Director and legal counsel, as appropriate.
Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups; work cooperatively with other law enforcement groups when joint action is required.
Maintain workload statistics; prepare reports and correspondence concerning the Unit; set up maintenance schedules for shelter equipment required in the performance of animal care duties to ensure they are kept in safe operating condition.
Review reports and other written materials composed by the staff; conduct and attend various supervisory meetings and conferences with management; inspect and supervise the maintenance of equipment, vehicles, and personnel.
Work Schedule & On‑Call Typical hours 10 am‑7 pm Tuesday‑Sunday, weekends, holidays, and on‑call coverage.
& Experience
Education – High school graduation or GED. An associate’s degree or 60 semester/90 quarter units with animal husbandry or related coursework is preferred. Experience
– Two years in a public or non‑profit animal control program with one year in a lead or supervisory capacity; three years of clerical experience for the alternative path.
License
– Valid California Driver’s License may be required.
Physical & Legal Requirements Lift, carry, push, and pull heavy objects that may weigh more than 50 lb. Exposure to injured or upset animals, odors, dander, excrement and participation in humane euthanasia is expected.
Equal Opportunity & EEO Statement The County of Riverside is an Equal Opportunity Employer. It is a policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or any other protected characteristic. The County does not sponsor employment-based visas. Qualified applicants must be legally authorized to work in the United States.
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Key Responsibilities
Plan, schedule, assign, train, and supervise the activities of the animal care staff of the department unit.
Oversee the administration and clerical work of the assigned department unit, including customer service, veterinary services, call centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care, and licensing.
Repair minor shelter facilities and maintenance issues; contact Facilities for work orders and equipment requests.
Conduct inventory check of animals to ensure all animals are accounted for; check inventory of supplies in warehouse; prepare food and supply orders for department operations; organize supplies.
Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers, and release information into the database.
Answer customer complaints and provide conflict resolution management.
Oversee the processing of adoptions, euthanasia requests and intended to comply with reports.
Handle cash payments for animal services fees; balance and count cash at the close of business.
Conduct audits on reconciliations, microchip transactions, and licensing transactions.
Operate an animal shelter including feeding, kenneling and the general handling of animals, marketing efforts to encourage adoptions and interviewing and selecting new employees.
Plan and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness; prepare performance evaluations and review with subordinates; counsel employees in an attempt to resolve grievances and, when necessary, recommend disciplinary action.
Assist the Animal Services Chief with the planning and developing of the Animal Care Program by identifying objectives of animal regulations, preparing policies and standard procedures, and developing overall goals.
Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment.
Interpret ordinances, statutes, regulations, and policies to the staff and general public while providing technical assistance in the resolution of difficult field investigations; prepare case files and assemble necessary documentation; may submit and discuss cases with the Animal Services Chief, Deputy Director and legal counsel, as appropriate.
Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups; work cooperatively with other law enforcement groups when joint action is required.
Maintain workload statistics; prepare reports and correspondence concerning the Unit; set up maintenance schedules for shelter equipment required in the performance of animal care duties to ensure they are kept in safe operating condition.
Review reports and other written materials composed by the staff; conduct and attend various supervisory meetings and conferences with management; inspect and supervise the maintenance of equipment, vehicles, and personnel.
Work Schedule & On‑Call Typical hours 10 am‑7 pm Tuesday‑Sunday, weekends, holidays, and on‑call coverage.
& Experience
Education – High school graduation or GED. An associate’s degree or 60 semester/90 quarter units with animal husbandry or related coursework is preferred. Experience
– Two years in a public or non‑profit animal control program with one year in a lead or supervisory capacity; three years of clerical experience for the alternative path.
License
– Valid California Driver’s License may be required.
Physical & Legal Requirements Lift, carry, push, and pull heavy objects that may weigh more than 50 lb. Exposure to injured or upset animals, odors, dander, excrement and participation in humane euthanasia is expected.
Equal Opportunity & EEO Statement The County of Riverside is an Equal Opportunity Employer. It is a policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or any other protected characteristic. The County does not sponsor employment-based visas. Qualified applicants must be legally authorized to work in the United States.
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