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2K Vegas

Senior Customer Success Agent – VIP Support & Mentoring

2K Vegas, Las Vegas, Nevada, us, 89105

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A gaming company in Las Vegas is looking for a Customer Success Agent II to manage complex customer inquiries and provide exceptional support. The successful candidate will have 3-5+ years in customer service, demonstrating technical troubleshooting skills and the ability to mentor junior associates. This full-time role involves collaboration with various departments to enhance customer satisfaction and service delivery. An inclusive work environment is prioritized, with a commitment to reasonable accommodations. #J-18808-Ljbffr