2K
A leading video game company based in Las Vegas seeks a Customer Success Associate II to manage complex customer service challenges, including VIP tickets and advanced troubleshooting. The role requires a solid background in customer service with 3-5+ years of experience and the ability to mentor junior associates. Responsibilities include handling inquiries, collaborating with internal teams, and contributing to process improvement initiatives. A commitment to customer satisfaction and teamwork is crucial in this dynamic environment.
#J-18808-Ljbffr