Pye-Barker Fire & Safety
Join to apply for the
Administrator Clerk
role at
Pye-Barker Fire & Safety
Make a difference, protect lives, and achieve your dreams. Build your career with the industry‑leading fire, life safety and security company.
The Administrator Clerk will interact with the company’s customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end‑to‑end issue resolution by utilizing the resources available.
Location 205 US-27, Lake Placid, FL 33852
Essential Duties & Responsibilities
Interacts with customers via telephone, email, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other duties assigned by management.
Education / Qualification
High school diploma or equivalent.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Other Duties
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Benefits and Perks
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short‑term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Public Safety
Pye‑Barker Fire and Safety is an Equal Opportunity Employer
#J-18808-Ljbffr
Administrator Clerk
role at
Pye-Barker Fire & Safety
Make a difference, protect lives, and achieve your dreams. Build your career with the industry‑leading fire, life safety and security company.
The Administrator Clerk will interact with the company’s customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end‑to‑end issue resolution by utilizing the resources available.
Location 205 US-27, Lake Placid, FL 33852
Essential Duties & Responsibilities
Interacts with customers via telephone, email, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other duties assigned by management.
Education / Qualification
High school diploma or equivalent.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Other Duties
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Benefits and Perks
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short‑term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Public Safety
Pye‑Barker Fire and Safety is an Equal Opportunity Employer
#J-18808-Ljbffr