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Marshall University School of Pharmacy

Client Services Specialist

Marshall University School of Pharmacy, Huntington, West Virginia, us, 25777

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About Marshall University Marshall University is a public comprehensive university founded in 1837 and located in Huntington, West Virginia, with additional campuses in South Charleston, Point Pleasant, Teays Valley, and Beckley. The university’s mission includes offering high quality, affordable education; fostering diversity and inclusion; supporting research and creative activities; and contributing to the community through economic development and health care.

Position Title Client Services Specialist – Banner Position Number 000765 E‑Class NC (Non‑classified) – Department Information Technology – MU2066

Position Description Assist faculty, staff, and students with computing devices by providing installation, troubleshooting, repair, training, and consulting services.

Salary and Work Location Salary range: $38,722 – $50,339 (commensurate with education, experience, and internal equity). Full‑time (40 hours). Work location: MU – Marshall University.

Benefits

Work week: 37.5 hours

Almost two weeks off for Winter Break

13 paid holidays

Up to 24 days of annual leave and up to 18 days of sick leave per year for eligible staff

Health insurance through West Virginia Public Employees Insurance Agency (PEIA) – seven health benefit plans

Tuition benefits for employees and their dependent children (after probationary period)

Retirement plans through Teachers Insurance and Annuity Association (TIAA) – 401(a)

Basic term life insurance ($10,000) at no cost; optional life insurance available

Wellness programs via PEIA and Pathways to Wellness program

Qualifications

Education: Bachelor’s degree in Computer Science or related field

Experience: 2 years in Service Desk or customer service

Application Requirements

Resume

Cover letter

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