Urgent Care Group
Patient Access Representative - South County, MO
Urgent Care Group, Saint Louis, Missouri, United States, 63146
Description
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Company Overview: Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage.
We strive to show the world how healthcare can be delivered.
Responsibilities include:
First Impression:
Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In:
Guide patients through the initial intake process with clarity and patience
Last Impression:
Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence:
Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay : Starting at $17–$18/hour, based on experience
Flexible Schedule : Full-time, 3 days per week (8 AM–8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations : Work
most
shifts at the closest 10 TAUC locations to you
Clear growth path
with performance-based raises and promotions
Benefits:
Health Insurance:
Medical, dental, vision, life, and short-term
401(k) Retirement Plan:
With employer match
Paid Time Off (PTO)
Free Urgent Care:
For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP) : Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role: No two days are exactly the same, but here’s what you can expect:
Welcome and check in 30–60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure : Learn medical terminology, EMR systems, and insurance processes
Skill-building : Develop customer service, problem-solving, and multitasking abilities
Team culture : Work alongside a supportive team that celebrates success and values your contribution
Requirements
High school diploma or equivalent
Must be at least 18 years old
Valid driver’s license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values:
Kindness, Impact, Teamwork, Efficiency, and Integrity
We’re proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
#J-18808-Ljbffr
Company Overview: Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage.
We strive to show the world how healthcare can be delivered.
Responsibilities include:
First Impression:
Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In:
Guide patients through the initial intake process with clarity and patience
Last Impression:
Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence:
Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay : Starting at $17–$18/hour, based on experience
Flexible Schedule : Full-time, 3 days per week (8 AM–8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations : Work
most
shifts at the closest 10 TAUC locations to you
Clear growth path
with performance-based raises and promotions
Benefits:
Health Insurance:
Medical, dental, vision, life, and short-term
401(k) Retirement Plan:
With employer match
Paid Time Off (PTO)
Free Urgent Care:
For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP) : Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role: No two days are exactly the same, but here’s what you can expect:
Welcome and check in 30–60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure : Learn medical terminology, EMR systems, and insurance processes
Skill-building : Develop customer service, problem-solving, and multitasking abilities
Team culture : Work alongside a supportive team that celebrates success and values your contribution
Requirements
High school diploma or equivalent
Must be at least 18 years old
Valid driver’s license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values:
Kindness, Impact, Teamwork, Efficiency, and Integrity
We’re proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
#J-18808-Ljbffr