Total Access Urgent Care
Patient Access Representative - St. Louis, MO
Total Access Urgent Care, Saint Louis, Missouri, United States, 63146
Patient Access Representative – St. Louis, MO
High‑impact front‑desk role with Total Access Urgent Care (TAUC). Work 12‑hour shifts, 3 days per week in a fast‑paced, full‑service urgent‑care clinic. Salary $17–$18/hour plus comprehensive benefits.
Overview Total Access Urgent Care (TAUC) delivers top‑ranked patient care to St. Louis communities since 2008. Our state‑of‑the‑art facilities provide IV hydration, laceration suturing, fracture reduction, abscess drainage, and advanced diagnostics (X‑ray, CT, ultrasound, EKG, labs). TAUC is committed to fast, friendly, affordable care.
Responsibilities
Warm greeting and professional welcome to every patient.
Efficient intake and accurate patient information entry into EMR.
Insurance verification using online tools and EMR systems.
Clear explanation of copays, deductibles, and coverage.
Collect copays and reiterate visit costs with courtesy.
Handle sensitive conversations with tact and professionalism.
Answer incoming calls and assist patient questions or follow‑up.
Collaborate with clinical staff to ensure smooth patient flow.
Create a warm, helpful, and efficient front‑desk experience for every visitor.
Perks & Benefits
Competitive pay starting at $17–$18/hour.
Full‑time, 3 days per week (8 AM–8 PM) shifts; alternating weekends/holidays.
Work most shifts at the closest 10 TAUC locations.
Health insurance (medical, dental, vision, life, short‑term).
401(k) retirement plan with employer match.
Paid time off (PTO).
Free urgent care for you, spouse, and children at all TAUC locations.
Employee assistance program (EAP) with counseling, legal, and financial resources.
Discounts on Amazon Prime, Sam’s, Costco, BJ’s membership, and online ticket deals.
Day in the Role
Welcome and check in 30–60 patients per high‑volume, fast‑paced clinic setting.
Accurate EMR entry of patient information.
Insurance verification using online tools and EMR systems.
Explain copays, deductibles, and coverage in an easy‑to‑understand way.
Collect copays and explain visit costs professionally.
Handle sensitive or difficult conversations with tact.
Answer incoming calls and assist patient questions or follow‑up.
Collaborate closely with clinical staff for smooth patient flow.
Create a warm, helpful, and efficient front‑desk experience for every visitor.
What You'll Gain
Clinical exposure: Learn medical terminology, EMR systems, and insurance processes.
Skill building: Develop customer service, problem‑solving, and multitasking abilities.
Team culture: Work alongside a supportive team that celebrates success and values your contribution.
Requirements
High school diploma or equivalent.
At least 18 years old.
Valid driver’s license and reliable transportation (must be able to “rove” between locations during a shift).
Available to work 12‑hour shifts (no overnights), with alternating weekends and holidays.
Comfortable working in a fast‑paced, team‑driven environment.
Strong communication, problem‑solving, and customer service skills.
Commitment to core values: Kindness, Impact, Teamwork, Efficiency, and Integrity.
EEO Statement We’re proud to be an equal‑opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
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Overview Total Access Urgent Care (TAUC) delivers top‑ranked patient care to St. Louis communities since 2008. Our state‑of‑the‑art facilities provide IV hydration, laceration suturing, fracture reduction, abscess drainage, and advanced diagnostics (X‑ray, CT, ultrasound, EKG, labs). TAUC is committed to fast, friendly, affordable care.
Responsibilities
Warm greeting and professional welcome to every patient.
Efficient intake and accurate patient information entry into EMR.
Insurance verification using online tools and EMR systems.
Clear explanation of copays, deductibles, and coverage.
Collect copays and reiterate visit costs with courtesy.
Handle sensitive conversations with tact and professionalism.
Answer incoming calls and assist patient questions or follow‑up.
Collaborate with clinical staff to ensure smooth patient flow.
Create a warm, helpful, and efficient front‑desk experience for every visitor.
Perks & Benefits
Competitive pay starting at $17–$18/hour.
Full‑time, 3 days per week (8 AM–8 PM) shifts; alternating weekends/holidays.
Work most shifts at the closest 10 TAUC locations.
Health insurance (medical, dental, vision, life, short‑term).
401(k) retirement plan with employer match.
Paid time off (PTO).
Free urgent care for you, spouse, and children at all TAUC locations.
Employee assistance program (EAP) with counseling, legal, and financial resources.
Discounts on Amazon Prime, Sam’s, Costco, BJ’s membership, and online ticket deals.
Day in the Role
Welcome and check in 30–60 patients per high‑volume, fast‑paced clinic setting.
Accurate EMR entry of patient information.
Insurance verification using online tools and EMR systems.
Explain copays, deductibles, and coverage in an easy‑to‑understand way.
Collect copays and explain visit costs professionally.
Handle sensitive or difficult conversations with tact.
Answer incoming calls and assist patient questions or follow‑up.
Collaborate closely with clinical staff for smooth patient flow.
Create a warm, helpful, and efficient front‑desk experience for every visitor.
What You'll Gain
Clinical exposure: Learn medical terminology, EMR systems, and insurance processes.
Skill building: Develop customer service, problem‑solving, and multitasking abilities.
Team culture: Work alongside a supportive team that celebrates success and values your contribution.
Requirements
High school diploma or equivalent.
At least 18 years old.
Valid driver’s license and reliable transportation (must be able to “rove” between locations during a shift).
Available to work 12‑hour shifts (no overnights), with alternating weekends and holidays.
Comfortable working in a fast‑paced, team‑driven environment.
Strong communication, problem‑solving, and customer service skills.
Commitment to core values: Kindness, Impact, Teamwork, Efficiency, and Integrity.
EEO Statement We’re proud to be an equal‑opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
#J-18808-Ljbffr