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Ring Power Cat

Service Technician II - Crane

Ring Power Cat, Pompano Beach, Florida, us, 33072

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Service Technician II - Crane

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Primary Job Role

Maintains a minimum set of tools required for job performance

Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment

Demonstrates utilization of dealer computer systems for work orders and other documentation

Repairs or replaces defective parts on machinery/equipment, disassembles components, properly cleans parts, and inspects components to ensure maximum reuse for cost control

Tests, diagnoses, and adjusts failures of equipment

Creates repair estimates and submits information to substantiate quotes and estimates

Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor, ensuring they are legible and accurate with sufficient detail for service accounting needs

Works under the guidance of a qualified shop or field service technician in the disassembly, repair, re‑assembly, and testing of components

Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost overrun prior to job completion; may assume the lead person position temporarily when required

Maintains personal company service literature and remains highly aware of technical changes in the industry

Performs other duties as assigned

Essential Job Competencies

Safety: Fully supports, encourages, and follows safe work behavior; considers safety of paramount importance in the workplace

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources

Communication: Uses active listening skills and conveys information clearly; ensures others having a need to know are kept informed

Information Gathering: Checks all appropriate sources for information needed; documents sources and organizes the information accordingly

Planning and Organizing: Creates realistic schedules, follows them, evaluates progress, and prioritizes key action steps

Takes Initiative: Resolves issues without requiring direction; makes difficult decisions in a timely manner

Customer Oriented: Demonstrates concern for satisfying external and/or internal customers and responds quickly and effectively

Confidence and Drive: Approaches challenging tasks with a “can‑do” attitude; driven to see projects and tasks through to successful completion

Self‑Aware: Conscious of one’s own feelings, character, and personality and understands how behavior impacts others

Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills

In 1962, Ring Power Corporation became a full‑line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida – Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California – to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the southeastern United States through dedication to the mission of customer service. In order to preserve the “Customers First” reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Education And Experience

Formal Education: High School diploma or GED

Experience: 3-4 years

Required / Credentials

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers

Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location

Must possess a valid Class E Driver’s License

Not Required But Highly Desired Criteria

High School education including a specialized technical course or equivalent years experience as a Technician preferred

Updating of Knowledge

Job requirements change requiring re‑training to stay current every 1‑2 years

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

Problem Solving: Job requires complex problem solving ability with little guidance; independent research and analysis are sometimes required to develop solutions

Creativity: Job requires creativity as part of carrying out daily activities; new approaches are encouraged

Autonomy: Job is not monitored; involvement in determining overall objectives is encouraged; use of discretion in how the work is done, setting priorities and decision making is expected; achieving desired outcomes is evaluated with little emphasis on process

Working Environment

Stress Load: Regular exposure to these stresses (20‑80% of the time)

Workload Fluctuation: Job frequently involves changes in priorities, complexity and/or quantity of work

Work Schedule: Work is typically performed after regular business hours with occasional requirements to work days, holidays and weekends

Organizational Impact

A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)

Physical Demands

Climbing – Occasionally (up to 3 hours/day)

Balancing – Occasionally

Stooping – Occasionally

Kneeling – Frequently

Crouching – Frequently

Reaching – Frequently

Standing – Constantly (6‑8 hours/day)

Sitting – Frequently

Walking – Frequently

Feeling – Occasionally

Fingering – Frequently

Grasping – Frequently

Repetitive Motion – Constantly

Talking – Constantly

Hearing – Constantly

Push (up to 25 lbs.) – Frequently

Pull (up to 25 lbs.) – Frequently

Lift (up to 25 lbs.) – Frequently

Push (26‑50 lbs) – Occasionally

Pull (26‑50 lbs) – Occasionally

Lift (26‑50 lbs) – Occasionally

Push (over 50 lbs) – Occasionally

Pull (over 50 lbs) – Occasionally

Lift (over 50 lbs) – Occasionally

Environmental Conditions

Inside conditions – Protection from weather but not necessarily from temperature change

Outside environmental conditions – No effective protection from weather

Extreme cold – Temperatures below 32°F for periods of more than one hour

Extreme heat – Temperatures above 100°F for periods of more than one hour

Noise – Sufficient noise to cause the worker to shout to be heard above the ambient noise level

Vibration – Exposure to oscillating movements of the extremities of whole body

Hazards – Includes a variety of physical conditions (i.e., proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals)

Atmospheric conditions – One or more of the following conditions that affect the respiratory system or the skin (fumes, odors, dust, mists, gases or poor ventilation)

Oils – There is air and/or skin exposure to oils and other cutting fluids

Air particulates / contaminants – Worker is required to wear respirator

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

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