Froedtert Health
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PATIENT ACCESS SERVICE REP
role at
Froedtert Health .
Location: US:WI:WAUWATOSA at our CP-TOSA HEALTH CENTER facility.
This job is ON‑SITE; FTE: 1; Standard Hours: 40.00; Shift: Shift 2 – Monday to Friday 11:30–20:00.
Job Summary The Patient Access Service Representative (PASR) delivers an exceptional patient experience for “front‑of‑house” / patient‑facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
Experience A minimum of one year of experience as a receptionist/assistant or in a customer‑service field is required. Previous experience in a healthcare setting preferred but not necessary.
Education High School diploma or equivalent is preferred.
Special Skills Effective communication skills, oral and written required. Ability to multi‑task. Strong proactive organizational skills. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits At Froedtert Health
Paid time off
Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan – 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262‑439‑1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262‑439‑1961. We will attempt to fulfill all reasonable accommodation requests.
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PATIENT ACCESS SERVICE REP
role at
Froedtert Health .
Location: US:WI:WAUWATOSA at our CP-TOSA HEALTH CENTER facility.
This job is ON‑SITE; FTE: 1; Standard Hours: 40.00; Shift: Shift 2 – Monday to Friday 11:30–20:00.
Job Summary The Patient Access Service Representative (PASR) delivers an exceptional patient experience for “front‑of‑house” / patient‑facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
Experience A minimum of one year of experience as a receptionist/assistant or in a customer‑service field is required. Previous experience in a healthcare setting preferred but not necessary.
Education High School diploma or equivalent is preferred.
Special Skills Effective communication skills, oral and written required. Ability to multi‑task. Strong proactive organizational skills. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits At Froedtert Health
Paid time off
Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan – 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262‑439‑1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262‑439‑1961. We will attempt to fulfill all reasonable accommodation requests.
#J-18808-Ljbffr