Prince William County
Are you a motivated and energetic person who enjoys working with people in a fast-paced work environment? Looking to make a positive difference in the community? Are you a hard worker and self-motivated team player who enjoys working face to face with the public and has strong cash handling skills with excellent customer service? If you said yes to these questions, then Prince William County Taxpayer Services may be the job fit you are seeking! Prince William County offers an attractive benefits package, to include leave, retirement, and student loan reimbursement just to name a few.
About This Role The Financial Regulatory Technician (Taxpayer Services Specialist) position is at our fast-paced Tax Administration Division front counter.
The ideal candidate must be a positive, innovative team player, demonstrate a can-do, helpful attitude, and enjoy working professionally with a diverse group of people. You will be part of a team that assists our taxpayers at the Taxpayer Services counter with general inquiries, answering tax questions based on the VA Code and Laws, accepting payments, updating accounts, creating business and business tangible accounts, and resolving tax issues and concerns. The individual will exemplify exceptional customer service care for the diverse community we serve.
Minimum Requirements High school diploma or G.E.D.
Preferences
Excellent customer service skills.
2 years of cash handling experience.
The successful candidate should have at least 2 years of data entry experience.
Experience working in the public sector.
Excellent written and oral communication skills.
Ability to work with multiple computer software at one time.
Experience handling confidential information.
Ability to answer tax questions, collection questions and business questions based on state and local laws and state and local regulations, codes, and ordinances.
Bilingual.
Work Schedule Monday through Friday: 8:30pm to 5:00 pm – 37.5 hours per week.
Position – Woodbridge and/or Manassas locations
Special Requirements Must pass a criminal background check.
This position is not eligible for teleworking.
Hiring Salary Range $26.00 - $29.00
Benefits
Retirement from the Virginia Retirement System (VRS)
401a and 457 retirement savings and investment plans
Paid Annual Leave
Paid Personal Leave
Paid Sick Leave
Paid Holidays
Optional Group Medical and Dental Health Plans
Optional Group Life Insurance
An Employee Assistance Program (EAP)
Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here
PSLF
for additional information.
NOTE The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click
here .
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
#J-18808-Ljbffr
About This Role The Financial Regulatory Technician (Taxpayer Services Specialist) position is at our fast-paced Tax Administration Division front counter.
The ideal candidate must be a positive, innovative team player, demonstrate a can-do, helpful attitude, and enjoy working professionally with a diverse group of people. You will be part of a team that assists our taxpayers at the Taxpayer Services counter with general inquiries, answering tax questions based on the VA Code and Laws, accepting payments, updating accounts, creating business and business tangible accounts, and resolving tax issues and concerns. The individual will exemplify exceptional customer service care for the diverse community we serve.
Minimum Requirements High school diploma or G.E.D.
Preferences
Excellent customer service skills.
2 years of cash handling experience.
The successful candidate should have at least 2 years of data entry experience.
Experience working in the public sector.
Excellent written and oral communication skills.
Ability to work with multiple computer software at one time.
Experience handling confidential information.
Ability to answer tax questions, collection questions and business questions based on state and local laws and state and local regulations, codes, and ordinances.
Bilingual.
Work Schedule Monday through Friday: 8:30pm to 5:00 pm – 37.5 hours per week.
Position – Woodbridge and/or Manassas locations
Special Requirements Must pass a criminal background check.
This position is not eligible for teleworking.
Hiring Salary Range $26.00 - $29.00
Benefits
Retirement from the Virginia Retirement System (VRS)
401a and 457 retirement savings and investment plans
Paid Annual Leave
Paid Personal Leave
Paid Sick Leave
Paid Holidays
Optional Group Medical and Dental Health Plans
Optional Group Life Insurance
An Employee Assistance Program (EAP)
Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here
PSLF
for additional information.
NOTE The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click
here .
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
#J-18808-Ljbffr