Prince William County
Taxpayer Services Specialist
Prince William County, Virginia, Minnesota, United States, 55792
Taxpayer Services Specialist – Prince William County
Overview The Taxpayer Services Specialist works at the front counter of the Tax Administration Division, assisting taxpayers with general inquiries, answering tax questions based on state law, accepting payments, updating accounts, creating business and tangible tax accounts, and resolving tax issues. The role requires a positive, can‑do attitude, strong customer service skills, and the ability to handle cash and confidential information.
Minimum Requirements
High school diploma or G.E.D.
Preferred Qualifications
Excellent customer service skills.
At least 2 years of cash handling experience.
Minimum 2 years of data entry experience.
Experience working in the public sector.
Excellent written and oral communication skills.
Ability to use multiple computer applications simultaneously.
Experience handling confidential information.
Knowledge of state and local tax laws, regulations, codes, and ordinances.
Bilingual language skills (preferred).
Work Schedule Monday through Friday: 8:30 a.m. – 5:00 p.m. (37.5 hours per week).
Special Requirements
Must pass a criminal background check.
Position is not eligible for teleworking.
Hiring Salary Range $26.00 – $29.00 per hour.
Benefits
Retirement through the Virginia Retirement System (VRS)
401(a) and 457 retirement savings and investment plans
Paid annual, personal, sick, and holiday leave
Optional group medical, dental, and life insurance plans
Employee Assistance Program (EAP)
Career development opportunities
Note The above position description represents key areas of responsibility. Specific assignments may vary based on department needs. Full description available
here .
Equal Opportunity Employer Prince William County is an Equal Opportunity Employer. The County will provide reasonable accommodations to qualified individuals with disabilities and encourages applicants to discuss potential accommodations.
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Overview The Taxpayer Services Specialist works at the front counter of the Tax Administration Division, assisting taxpayers with general inquiries, answering tax questions based on state law, accepting payments, updating accounts, creating business and tangible tax accounts, and resolving tax issues. The role requires a positive, can‑do attitude, strong customer service skills, and the ability to handle cash and confidential information.
Minimum Requirements
High school diploma or G.E.D.
Preferred Qualifications
Excellent customer service skills.
At least 2 years of cash handling experience.
Minimum 2 years of data entry experience.
Experience working in the public sector.
Excellent written and oral communication skills.
Ability to use multiple computer applications simultaneously.
Experience handling confidential information.
Knowledge of state and local tax laws, regulations, codes, and ordinances.
Bilingual language skills (preferred).
Work Schedule Monday through Friday: 8:30 a.m. – 5:00 p.m. (37.5 hours per week).
Special Requirements
Must pass a criminal background check.
Position is not eligible for teleworking.
Hiring Salary Range $26.00 – $29.00 per hour.
Benefits
Retirement through the Virginia Retirement System (VRS)
401(a) and 457 retirement savings and investment plans
Paid annual, personal, sick, and holiday leave
Optional group medical, dental, and life insurance plans
Employee Assistance Program (EAP)
Career development opportunities
Note The above position description represents key areas of responsibility. Specific assignments may vary based on department needs. Full description available
here .
Equal Opportunity Employer Prince William County is an Equal Opportunity Employer. The County will provide reasonable accommodations to qualified individuals with disabilities and encourages applicants to discuss potential accommodations.
#J-18808-Ljbffr