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Swift7 Consultants

Customer Service Assistant

Swift7 Consultants, Miami, Florida, us, 33222

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Company Description Swift7 Consultants is a forward-thinking consulting firm committed to delivering strategic communication solutions that elevate brands and strengthen public perception. We work with diverse clients across multiple industries, helping them build trust, credibility, and long-lasting relationships through thoughtful public relations strategies. At Swift7 Consultants, we value professionalism, creativity, and continuous growth.

Job Description We are seeking a detail-oriented and personable

Customer Service Assistant

to support our daily operations and enhance the overall client experience. This role is ideal for individuals who thrive in a professional environment, enjoy assisting others, and take pride in delivering accurate and timely support. The Customer Service Assistant will serve as a key point of contact, ensuring smooth communication and efficient service delivery.

Responsibilities

Respond professionally to client inquiries via phone, email, and internal systems

Provide accurate information regarding services, processes, and updates

Maintain organized records and update customer data as needed

Assist with scheduling, follow-ups, and internal coordination

Support team members with administrative and customer-related tasks

Ensure a consistently positive and professional client experience

Qualifications

Strong communication skills, both written and verbal

Professional demeanor and customer-focused mindset

Excellent organizational and time-management abilities

Ability to work efficiently in a fast-paced environment

Attention to detail and problem-solving skills

Proficiency with basic computer systems and office tools

Additional Information

Competitive salary ($46,000 – $50,000 annually)

Growth opportunities within a dynamic consulting firm

Supportive and professional work environment

Ongoing skill development and training

Stability and long-term career potential

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Marketing Services

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