Inside Higher Ed
Ticket Operations Manager
Georgia State University – Athletics Department
Location: Atlanta Campus
Job Overview The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee day-to-day affairs of the Ticket Office, ensuring efficient ticket prospecting, selling functions, revenue accountability, and member services across all events.
What Makes GSU a Great Place?
Flexible work environment.
Generous benefits, including health, dental, vision, tuition assistance, and retirement.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunities and mentorship.
A rapidly growing center within an academic setting.
Responsibilities
Oversee day-to-day affairs of the Ticket Office, including operations, revenue accountability, and reporting.
Manage the sale of season ticket packages, individual game-day sales, and select non-athletic events.
Oversee ticket payment systems, prepare and design invoices, sales reports, commission reports, deposits, and audit schedules.
Report sales and attendance to appropriate staff, including the business office.
Coordinate mailing campaigns with the Panther Athletic Club for season tickets, renewals, event invitations, and invoices.
Hire and supervise Ticket Office staff (full-time, graduate assistants, temp, part-time staff, student workers).
Manage ticketing for non-internal events, including event build, inventory management, revenue reporting, day-of box office management, and access control.
Create strategic partnerships with community and corporate sponsors to drive interest and participation.
Perform other duties as assigned by the Athletic Director or designee.
Qualifications Bachelor's degree and three years of related experience; or a combination of education and related experience.
Job Details Seniority Level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Online Audio and Video Media
Open until filled.
Job posting: 12/16/25, 5:41:44 PM
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Location: Atlanta Campus
Job Overview The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee day-to-day affairs of the Ticket Office, ensuring efficient ticket prospecting, selling functions, revenue accountability, and member services across all events.
What Makes GSU a Great Place?
Flexible work environment.
Generous benefits, including health, dental, vision, tuition assistance, and retirement.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunities and mentorship.
A rapidly growing center within an academic setting.
Responsibilities
Oversee day-to-day affairs of the Ticket Office, including operations, revenue accountability, and reporting.
Manage the sale of season ticket packages, individual game-day sales, and select non-athletic events.
Oversee ticket payment systems, prepare and design invoices, sales reports, commission reports, deposits, and audit schedules.
Report sales and attendance to appropriate staff, including the business office.
Coordinate mailing campaigns with the Panther Athletic Club for season tickets, renewals, event invitations, and invoices.
Hire and supervise Ticket Office staff (full-time, graduate assistants, temp, part-time staff, student workers).
Manage ticketing for non-internal events, including event build, inventory management, revenue reporting, day-of box office management, and access control.
Create strategic partnerships with community and corporate sponsors to drive interest and participation.
Perform other duties as assigned by the Athletic Director or designee.
Qualifications Bachelor's degree and three years of related experience; or a combination of education and related experience.
Job Details Seniority Level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Online Audio and Video Media
Open until filled.
Job posting: 12/16/25, 5:41:44 PM
#J-18808-Ljbffr