ColonialWebb Contractors Company
ColonialWebb is seeking an Office Manager to join our Chantilly team! If you are service-oriented, enjoy supporting others, and have a passion for office leadership, we encourage you to apply. The ideal candidate will have prior experience in an HVAC office environment, along with demonstrated management and leadership experience.
Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.
Perks of joining ColonialWebb:
Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision and disability benefits
Employee Assistance Program
Employee referral incentives
What you will do:
Provide daily guidance, support, and coaching to the coordination team, helping them work through challenges as they arise
Train and onboard Service Coordinators on current systems, processes, and best practices, as well as support adoption of new tools and procedures
Monitor workloads and service support by reviewing open work orders and participating in Work in Progress (WIP) meetings as needed
Partner with Operations, Sales, Field teams, and administrative staff to strengthen collaboration, alignment, and continuous improvement
Escalate technician, customer, or coordination concerns to the appropriate Building Service Supervisor or Operations Manager when necessary
Deliver excellent customer service to both internal teams and external customers, consistently meeting expectations with professionalism and efficiency
What we are looking for:
Possess high school diploma or equivalent
Possess the leadership skills to motivate, create engagement and produce results through the coordination team
Ability to follow a standardized process
Ability to proactively identify and resolve problems; work with other teams and management, as needed, to resolve problems
Ability to work independently without direct supervision
Possess the courage to make informed decisions
Demonstrate dependability and display a strong work ethic
Possess and demonstrate excellent communication and customer service skills
Ability to perform multiple activities in a timely manner with high accuracy
EOE M/W/Disability/Vets
Veterans and those with previous military experience are encouraged to apply
To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application.
For technical assistance with your application, contact our support team at 1-877-252-2168.
We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese
#J-18808-Ljbffr
Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.
Perks of joining ColonialWebb:
Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision and disability benefits
Employee Assistance Program
Employee referral incentives
What you will do:
Provide daily guidance, support, and coaching to the coordination team, helping them work through challenges as they arise
Train and onboard Service Coordinators on current systems, processes, and best practices, as well as support adoption of new tools and procedures
Monitor workloads and service support by reviewing open work orders and participating in Work in Progress (WIP) meetings as needed
Partner with Operations, Sales, Field teams, and administrative staff to strengthen collaboration, alignment, and continuous improvement
Escalate technician, customer, or coordination concerns to the appropriate Building Service Supervisor or Operations Manager when necessary
Deliver excellent customer service to both internal teams and external customers, consistently meeting expectations with professionalism and efficiency
What we are looking for:
Possess high school diploma or equivalent
Possess the leadership skills to motivate, create engagement and produce results through the coordination team
Ability to follow a standardized process
Ability to proactively identify and resolve problems; work with other teams and management, as needed, to resolve problems
Ability to work independently without direct supervision
Possess the courage to make informed decisions
Demonstrate dependability and display a strong work ethic
Possess and demonstrate excellent communication and customer service skills
Ability to perform multiple activities in a timely manner with high accuracy
EOE M/W/Disability/Vets
Veterans and those with previous military experience are encouraged to apply
To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application.
For technical assistance with your application, contact our support team at 1-877-252-2168.
We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese
#J-18808-Ljbffr