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Lucky Strike Entertainment

Supervisor

Lucky Strike Entertainment, Webster, New York, United States

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Supervisor – Lucky Strike Entertainment Join our team as a Supervisor at Lucky Strike Entertainment! This role is dynamic, always active, and offers the chance to coordinate team members while assuming full center operations in the absence of the General Manager, Assistant General Manager, or Operations Manager.

Essential Duties

Make guests priority #1: champion guest service, seek feedback, and resolve complaints.

Take every opportunity: capitalize on business opportunities by executing marketing strategies to drive sales (leagues, open play bowling, etc.).

Partner with leagues: develop and maintain relationships with league bowlers and officers, adhere to league formats, distribute announcements, and handle administrative duties.

Assemble an all‑star team: recruit, hire, train, and schedule a talented team of hourly center staff.

Show off and develop management skills: lead the team, motivate, leverage individual strengths, and ensure guest satisfaction and productivity.

Drive food & beverage sales: oversee management and expansion of your center’s F&B program, train and supervise staff on corporate standards, and foster a thriving sales culture.

Remain flexible: work varying shifts, weekends, holidays, and extended days as needed.

Desired Skills

HS Diploma (Bachelor’s Degree preferred)

Commitment to great guest service

1–2 years experience in hospitality, food & beverage, or restaurants

Solid communication skills

Strong team player and people developer

Thrives in a fast‑paced environment

Work Environment / Physical Demands

Typical entertainment environment requiring walking, bending, standing for periods, and occasional lifting.

Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms with over 360 locations across North America. We provide experiential offerings in bowling, amusements, water parks, and family entertainment centers, and own the Professional Bowlers Association.

Compensation & Benefits Pay range: $22–$24 per hour. We offer performance-based incentives and a competitive rewards package that includes healthcare coverage and a broad range of other benefits. Detailed benefits information can be found on the company benefits page.

Job Details Seniority level:

Mid‑Senior level

Employment type:

Full‑time

Job function:

Other

Industries:

Entertainment Providers

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