Tom Thumb Supermarket
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Service Supervisor
role at
Tom Thumb Supermarket
3 days ago Be among the first 25 applicants
Duties And Responsibilities
Assist Service Operations Manager with job duties and responsibilities.
Champion corporate and division customer service programs to meet or exceed division customer service goals.
Direct and supervise front-end operations:
Monitor and direct customer traffic flow.
Ensure coverage of checkout lanes.
Maintain cleanliness and appearance of front-end sales floor, restrooms, front entryway, and parking lot.
Maintain fresh, full appearance of checkstand merchandisers and ensure proper signage.
Serve as a cashier when needed.
Compliance & Policy Enforcement
Comply with and ensure compliance with Company policies and procedures, including:
Cash Handling
Employee Purchase
Restricted Product Sale (alcohol and tobacco)
Coupon and Gift Card policies
Scan accuracy
Supervising minor employees
Product Return Policy
WIC
Sanitation, safety, and security
Grooming and dress code standards
Check acceptance
Report policy violations to store management.
Cash Flow & POS Management
Ensure accurate operation and function of the Point of Sale system.
Handle and assist with accountability for cash flow requirements:
Safe transactions, issues, and pickups.
Tills, check acceptance, and refunds.
Monitor cashier funds handling procedures.
Work with Scan/FMC Team to ensure scanning file problems are corrected promptly.
May perform duties such as:
Running totals on all tills.
Preparing and proofing daily deposit slips.
Completing all Front-End forms.
Reporting problems to the Service Operations Manager.
Customer Service Center & Communication
Understand all aspects of the customer service center and provide services as required.
Answer and respond to incoming calls appropriately.
General Responsibilities
Perform all job duties with honesty and integrity and in compliance with Company policies and procedures.
Other necessary and required duties as assigned.
Seniority level Mid-Senior level
Employment type Full-time
Job function
Other
Industries: Retail
Referrals increase your chances of interviewing at
Tom Thumb Supermarket
by 2x
Get notified about new Service Supervisor jobs in
Plano, TX .
#J-18808-Ljbffr
Service Supervisor
role at
Tom Thumb Supermarket
3 days ago Be among the first 25 applicants
Duties And Responsibilities
Assist Service Operations Manager with job duties and responsibilities.
Champion corporate and division customer service programs to meet or exceed division customer service goals.
Direct and supervise front-end operations:
Monitor and direct customer traffic flow.
Ensure coverage of checkout lanes.
Maintain cleanliness and appearance of front-end sales floor, restrooms, front entryway, and parking lot.
Maintain fresh, full appearance of checkstand merchandisers and ensure proper signage.
Serve as a cashier when needed.
Compliance & Policy Enforcement
Comply with and ensure compliance with Company policies and procedures, including:
Cash Handling
Employee Purchase
Restricted Product Sale (alcohol and tobacco)
Coupon and Gift Card policies
Scan accuracy
Supervising minor employees
Product Return Policy
WIC
Sanitation, safety, and security
Grooming and dress code standards
Check acceptance
Report policy violations to store management.
Cash Flow & POS Management
Ensure accurate operation and function of the Point of Sale system.
Handle and assist with accountability for cash flow requirements:
Safe transactions, issues, and pickups.
Tills, check acceptance, and refunds.
Monitor cashier funds handling procedures.
Work with Scan/FMC Team to ensure scanning file problems are corrected promptly.
May perform duties such as:
Running totals on all tills.
Preparing and proofing daily deposit slips.
Completing all Front-End forms.
Reporting problems to the Service Operations Manager.
Customer Service Center & Communication
Understand all aspects of the customer service center and provide services as required.
Answer and respond to incoming calls appropriately.
General Responsibilities
Perform all job duties with honesty and integrity and in compliance with Company policies and procedures.
Other necessary and required duties as assigned.
Seniority level Mid-Senior level
Employment type Full-time
Job function
Other
Industries: Retail
Referrals increase your chances of interviewing at
Tom Thumb Supermarket
by 2x
Get notified about new Service Supervisor jobs in
Plano, TX .
#J-18808-Ljbffr