FlightSafety International
Director of Quality, Manufacturing Operations
FlightSafety International, Tulsa, Oklahoma, United States, 74145
Director of Quality, Manufacturing Operations
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About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full‑flight simulators and award‑winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position The Director of Quality, Manufacturing Operations is responsible for developing, deploying, and maintaining all aspects of the quality management system of FlightSafety International’s Simulation Systems division, managing all quality policies, procedures, processes, programs and practices to assure the organization of continuous improvement, conformance and effectiveness with the appropriate standards and regulations.
Tasks and Responsibilities
Direct the quality department team and programs to support the FlightPlan.
Ensure results in terms of product quality and conformance to regulations and organizational policies; act as Management Representative for Quality.
Develop and deploy the quality system that ensures product conformance to defined requirements.
Develop and track key performance indicators.
Ensure ongoing compliance of the organization’s QMS to existing or new quality standards (ISO 9001, AS 9100, etc.).
Lead CAPA, continuous process improvement, auditing projects and understand business risk–reward tradeoffs in project management.
Manage quality documentation, document control practices, and maintain an easy‑to‑use and fast retrieval system for documents, records, forms and work instructions.
Periodically review the suitability and effectiveness of the quality system with executive management and improve established SOPs, policies and procedures.
Lead all continuous improvement initiatives for FlightSafety Simulation Systems.
Manage interactions with customers and regulatory authorities concerning the quality of products, systems and processes.
Work with purchasing and production in evaluating suppliers and selecting potential suppliers.
Collaborate with customer service, program managers, marketing and engineering to determine and resolve customer‑initiated actions for improvement.
Identify and manage continuous improvement projects spanning multiple sections or departments/divisions to achieve quality, reliability and cost improvements.
Use process mapping techniques such as Lean and/or Six Sigma to reduce waste and improve quality outputs.
Share improvement ideas and guidance across the FlightSafety International family of businesses/divisions as requested and determined in consultation with executive and senior‑level managers.
Minimum Education
Four‑year degree required in engineering and/or technical discipline.
Minimum Experience
Minimum of 12 years of manufacturing/technical business experience.
Knowledge, Skills, Abilities
Strong project management skills.
Self‑starter with a desire to drive change throughout the business.
Customer advocate.
Certified Black Belt or enrollment in certification program preferred.
Strong computer skills required, including Access, Word, Excel, JMP (or other stats package), Visio and ERP system utilization.
Export Regulations & Compliance This position may require access to information that is subject to compliance with the U.S. export regulations including but not limited to the Arms Export Control Act (AECA), International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR) and Office of Foreign Assets Control (OFAC) regulations. For roles subject to these regulations, applicants must qualify as a U.S. Person, or FlightSafety must be granted the appropriate authorization from the governing agencies whose technology and information come under its jurisdiction. Any job offer that requires the approval of an export license will be conditional on FlightSafety International’s determination that it will be able to obtain an export license in a timeframe consistent with our business requirements. A “U.S. Person” is a U.S. citizen, lawful permanent resident (green card holder) or a protected individual such as a refugee or asylee. Some positions will require the successful applicant to be eligible to obtain a Security Clearance, which may require U.S. citizenship.
Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; reach with hands and arms and talk or hear. Occasional standing, walking, handling items, climbing or balancing, stooping, kneeling, crouching or crawling may be required. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and color vision. The employee may be occasionally exposed to moving mechanical parts, high or precarious places, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
Equal Employment Opportunity FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
Cybersecurity Notice All official recruiting communication from FlightSafety International will come from an
@flightsafety.com
email address. FlightSafety International will never ask for personal or financial information through social media or third‑party email providers.
Seniority Level Director
Employment Type Full‑time
Job Function Quality Assurance
Industries Airlines and Aviation
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About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full‑flight simulators and award‑winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position The Director of Quality, Manufacturing Operations is responsible for developing, deploying, and maintaining all aspects of the quality management system of FlightSafety International’s Simulation Systems division, managing all quality policies, procedures, processes, programs and practices to assure the organization of continuous improvement, conformance and effectiveness with the appropriate standards and regulations.
Tasks and Responsibilities
Direct the quality department team and programs to support the FlightPlan.
Ensure results in terms of product quality and conformance to regulations and organizational policies; act as Management Representative for Quality.
Develop and deploy the quality system that ensures product conformance to defined requirements.
Develop and track key performance indicators.
Ensure ongoing compliance of the organization’s QMS to existing or new quality standards (ISO 9001, AS 9100, etc.).
Lead CAPA, continuous process improvement, auditing projects and understand business risk–reward tradeoffs in project management.
Manage quality documentation, document control practices, and maintain an easy‑to‑use and fast retrieval system for documents, records, forms and work instructions.
Periodically review the suitability and effectiveness of the quality system with executive management and improve established SOPs, policies and procedures.
Lead all continuous improvement initiatives for FlightSafety Simulation Systems.
Manage interactions with customers and regulatory authorities concerning the quality of products, systems and processes.
Work with purchasing and production in evaluating suppliers and selecting potential suppliers.
Collaborate with customer service, program managers, marketing and engineering to determine and resolve customer‑initiated actions for improvement.
Identify and manage continuous improvement projects spanning multiple sections or departments/divisions to achieve quality, reliability and cost improvements.
Use process mapping techniques such as Lean and/or Six Sigma to reduce waste and improve quality outputs.
Share improvement ideas and guidance across the FlightSafety International family of businesses/divisions as requested and determined in consultation with executive and senior‑level managers.
Minimum Education
Four‑year degree required in engineering and/or technical discipline.
Minimum Experience
Minimum of 12 years of manufacturing/technical business experience.
Knowledge, Skills, Abilities
Strong project management skills.
Self‑starter with a desire to drive change throughout the business.
Customer advocate.
Certified Black Belt or enrollment in certification program preferred.
Strong computer skills required, including Access, Word, Excel, JMP (or other stats package), Visio and ERP system utilization.
Export Regulations & Compliance This position may require access to information that is subject to compliance with the U.S. export regulations including but not limited to the Arms Export Control Act (AECA), International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR) and Office of Foreign Assets Control (OFAC) regulations. For roles subject to these regulations, applicants must qualify as a U.S. Person, or FlightSafety must be granted the appropriate authorization from the governing agencies whose technology and information come under its jurisdiction. Any job offer that requires the approval of an export license will be conditional on FlightSafety International’s determination that it will be able to obtain an export license in a timeframe consistent with our business requirements. A “U.S. Person” is a U.S. citizen, lawful permanent resident (green card holder) or a protected individual such as a refugee or asylee. Some positions will require the successful applicant to be eligible to obtain a Security Clearance, which may require U.S. citizenship.
Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; reach with hands and arms and talk or hear. Occasional standing, walking, handling items, climbing or balancing, stooping, kneeling, crouching or crawling may be required. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and color vision. The employee may be occasionally exposed to moving mechanical parts, high or precarious places, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
Equal Employment Opportunity FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
Cybersecurity Notice All official recruiting communication from FlightSafety International will come from an
@flightsafety.com
email address. FlightSafety International will never ask for personal or financial information through social media or third‑party email providers.
Seniority Level Director
Employment Type Full‑time
Job Function Quality Assurance
Industries Airlines and Aviation
#J-18808-Ljbffr