Montgomery County Government
Field Services Supervisor (Inspection and Enforcement Field Supervisor), Grade 2
Montgomery County Government, Derwood, Maryland, United States, 20855
Field Services Supervisor (Inspection and Enforcement Field Supervisor), Grade 23
About the Position
“Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $76,742 to $122‑603, based on the candidate’s qualifications and experience.”
Who We Are The Montgomery County Office of Animal Services (OAS), which operates the Montgomery County Animal Services and Adoption Center (MCASAC), provides high‑standard sheltering and care to the homeless, abused, and neglected animals in our community and ensures the safety and welfare of the county’s animals and citizens by enforcing laws and regulations. We are responsible for providing animal‑related services to the residents of Montgomery County, Maryland, from our headquarters in Derwood, Maryland. MCASAC is the county’s only open‑admissions municipal animal shelter and community center. OAS programs serve as critical community resources to promote and advocate responsible pet ownership. By partnering with community and regional non‑profit animal welfare organizations and other county agencies, our programs and services enhance the level of care provided to animals in the shelter and the community by providing alternatives and support needed to give them the best future possible.
What You’ll Be Doing Responsibilities include, but are not limited to:
Animal‑related field inspections and investigations for the purpose of ensuring compliance with animal‑related codes, regulations, and laws.
Assignment and review of daily calls for service and case reports for all officers to ensure completeness, timeliness of investigations to ensure consistent enforcement and successful court actions or dispositions. The nature of the work requires evaluative thinking, as well as the ability to identify and apply the appropriate standards to diverse animal‑related issues and situations.
Manages, assigns, and prioritizes the work of the Animal Services Officers (ASO) and Dispatcher/Call‑Takers assigned to the Division.
Researches, interprets, and advises subordinates and higher‑level officials on the application of Montgomery County Code, Chapter 5, Maryland Criminal Law Article 10‑600, Department Directives, County Administrative and Personnel Policies and Procedures, and the Division’s Standard Operating Procedures (ASOs and Dispatch Operations).
Provides leadership, supervision, and technical guidance, assistance, and training to assigned personnel; conducts performance counselling and prepares annual performance evaluations of subordinates.
Serves on the OAS leadership team and, as such, promotes and participates in departmental activities, while serving as an example to subordinate staff on working with other work areas of the Office.
Responsible for scheduling, including leave approval, ensuring adequate field and dispatch coverage, and administering overtime; assigning and scheduling ASO participation in community events, making scheduling adjustments to meet immediate and long‑term coverage needs.
Oversees fleet management and equipment inventory for assigned officers.
Responds to internal/external customers by telephone, letter, email, or in person to county residents inquiring about animal related laws and regulations, or those wishing to comment or address the actions and/or behaviours of ASOs.
Performs other job‑related duties as assigned.
Knowledge, Skills, And Abilities The ideal candidate will possess considerable knowledge of and ability to understand, interpret, and apply statutes, ordinances, and other legal authorities. They will have a strong understanding of the principles and practices of animal control work, code enforcement, and criminal investigations. The successful candidate will have excellent interpersonal, written, and oral communication skills, with an ability to effectively listen, speak, write, and interact in a tactful and persuasive manner. The ability to provide leadership, influence, and direction to subordinates while promoting a favorable and harassment‑free work environment is essential. The candidate must also have a working knowledge of animal diseases, public health principles, animal behaviour, and safe handling skills.
Physical Requirements And Working Conditions The position of Field Supervisor is a demanding role that is performed in both an office and a field environment. The incumbent will be exposed to all weather conditions and may be subject to loud noises, unpleasant odors, and potentially hazardous situations, including interactions with aggressive or diseased animals. The role requires the physical ability to lift and carry animals and equipment, as well as the ability to stand, walk, stoop, kneel, and crouch for extended periods.
A background investigation will be conducted into the selected candidate prior to appointment and will be a significant factor in the hiring decision.
The selected candidate will be required to complete and submit a Financial Disclosure Statement.
The individual selected for this position will be considered an “Essential Employee.” Essential employees must report to work during a period of general emergency or liberal leave.
Minimum Qualifications Experience:
Five (5) years of relevant and progressively responsible experience in code and/or law enforcement work, three (3) years of which must be in the field of inspection and code enforcement work in a designated program area.
Education:
Associate of Arts Degree. A Bachelor’s in criminology, criminal justice, law enforcement, health science, biological sciences, or a related field is highly desirable.
Equivalency:
An equivalent combination of education and experience may be substituted.
License & Certifications
Possession and maintenance at all times of a valid Class "C" (or equivalent) driver’s license from the applicant’s state of residence. The position requires possession of a valid driver’s license and the ability to drive a County vehicle to transport animals, conduct site visits for field investigations and inspections, and perform at other work locations outside the office.
The successful candidate must obtain National Animal Control Association Certification, Certified Humane Animal Investigator, and other job‑related certifications as required.
Probationary Period Individuals appointed to a position in this class will be required to serve a probationary period of twelve (12) months and, if promoted to a position in this class, will be required to serve a probationary period of six months. Performance will be carefully evaluated during the probationary period. Continuation in this class will be contingent upon successful completion of the probationary period. A background investigation will be conducted into the selected candidate prior to appointment and will be a significant factor in the hiring decision.
Preferred Criteria
Experience in supervising officers or assigned staff in the enforcement and compliance of animal‑related laws and regulations for an animal services, animal control, or animal welfare organization.
Experience with policy and procedural recommendations regarding the application of State and County laws and regulations governing animal welfare and/or services.
Experience in effectively leading others with a focus on team development and individual growth.
Important Information Montgomery County Government (MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant’s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a “Lateral Transfer” candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County’s "Public Employees" (which does not include employees of the sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A‑12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
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Who We Are The Montgomery County Office of Animal Services (OAS), which operates the Montgomery County Animal Services and Adoption Center (MCASAC), provides high‑standard sheltering and care to the homeless, abused, and neglected animals in our community and ensures the safety and welfare of the county’s animals and citizens by enforcing laws and regulations. We are responsible for providing animal‑related services to the residents of Montgomery County, Maryland, from our headquarters in Derwood, Maryland. MCASAC is the county’s only open‑admissions municipal animal shelter and community center. OAS programs serve as critical community resources to promote and advocate responsible pet ownership. By partnering with community and regional non‑profit animal welfare organizations and other county agencies, our programs and services enhance the level of care provided to animals in the shelter and the community by providing alternatives and support needed to give them the best future possible.
What You’ll Be Doing Responsibilities include, but are not limited to:
Animal‑related field inspections and investigations for the purpose of ensuring compliance with animal‑related codes, regulations, and laws.
Assignment and review of daily calls for service and case reports for all officers to ensure completeness, timeliness of investigations to ensure consistent enforcement and successful court actions or dispositions. The nature of the work requires evaluative thinking, as well as the ability to identify and apply the appropriate standards to diverse animal‑related issues and situations.
Manages, assigns, and prioritizes the work of the Animal Services Officers (ASO) and Dispatcher/Call‑Takers assigned to the Division.
Researches, interprets, and advises subordinates and higher‑level officials on the application of Montgomery County Code, Chapter 5, Maryland Criminal Law Article 10‑600, Department Directives, County Administrative and Personnel Policies and Procedures, and the Division’s Standard Operating Procedures (ASOs and Dispatch Operations).
Provides leadership, supervision, and technical guidance, assistance, and training to assigned personnel; conducts performance counselling and prepares annual performance evaluations of subordinates.
Serves on the OAS leadership team and, as such, promotes and participates in departmental activities, while serving as an example to subordinate staff on working with other work areas of the Office.
Responsible for scheduling, including leave approval, ensuring adequate field and dispatch coverage, and administering overtime; assigning and scheduling ASO participation in community events, making scheduling adjustments to meet immediate and long‑term coverage needs.
Oversees fleet management and equipment inventory for assigned officers.
Responds to internal/external customers by telephone, letter, email, or in person to county residents inquiring about animal related laws and regulations, or those wishing to comment or address the actions and/or behaviours of ASOs.
Performs other job‑related duties as assigned.
Knowledge, Skills, And Abilities The ideal candidate will possess considerable knowledge of and ability to understand, interpret, and apply statutes, ordinances, and other legal authorities. They will have a strong understanding of the principles and practices of animal control work, code enforcement, and criminal investigations. The successful candidate will have excellent interpersonal, written, and oral communication skills, with an ability to effectively listen, speak, write, and interact in a tactful and persuasive manner. The ability to provide leadership, influence, and direction to subordinates while promoting a favorable and harassment‑free work environment is essential. The candidate must also have a working knowledge of animal diseases, public health principles, animal behaviour, and safe handling skills.
Physical Requirements And Working Conditions The position of Field Supervisor is a demanding role that is performed in both an office and a field environment. The incumbent will be exposed to all weather conditions and may be subject to loud noises, unpleasant odors, and potentially hazardous situations, including interactions with aggressive or diseased animals. The role requires the physical ability to lift and carry animals and equipment, as well as the ability to stand, walk, stoop, kneel, and crouch for extended periods.
A background investigation will be conducted into the selected candidate prior to appointment and will be a significant factor in the hiring decision.
The selected candidate will be required to complete and submit a Financial Disclosure Statement.
The individual selected for this position will be considered an “Essential Employee.” Essential employees must report to work during a period of general emergency or liberal leave.
Minimum Qualifications Experience:
Five (5) years of relevant and progressively responsible experience in code and/or law enforcement work, three (3) years of which must be in the field of inspection and code enforcement work in a designated program area.
Education:
Associate of Arts Degree. A Bachelor’s in criminology, criminal justice, law enforcement, health science, biological sciences, or a related field is highly desirable.
Equivalency:
An equivalent combination of education and experience may be substituted.
License & Certifications
Possession and maintenance at all times of a valid Class "C" (or equivalent) driver’s license from the applicant’s state of residence. The position requires possession of a valid driver’s license and the ability to drive a County vehicle to transport animals, conduct site visits for field investigations and inspections, and perform at other work locations outside the office.
The successful candidate must obtain National Animal Control Association Certification, Certified Humane Animal Investigator, and other job‑related certifications as required.
Probationary Period Individuals appointed to a position in this class will be required to serve a probationary period of twelve (12) months and, if promoted to a position in this class, will be required to serve a probationary period of six months. Performance will be carefully evaluated during the probationary period. Continuation in this class will be contingent upon successful completion of the probationary period. A background investigation will be conducted into the selected candidate prior to appointment and will be a significant factor in the hiring decision.
Preferred Criteria
Experience in supervising officers or assigned staff in the enforcement and compliance of animal‑related laws and regulations for an animal services, animal control, or animal welfare organization.
Experience with policy and procedural recommendations regarding the application of State and County laws and regulations governing animal welfare and/or services.
Experience in effectively leading others with a focus on team development and individual growth.
Important Information Montgomery County Government (MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant’s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a “Lateral Transfer” candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County’s "Public Employees" (which does not include employees of the sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A‑12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
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