Activate Games
Game Facilitator (Store Associate)
Activate Games, Westminster, Colorado, United States, 80031
Apply for the
Game Facilitator (Store Associate)
role at
Activate Games .
This part‑time position is located in Westminster, CO (14694 Orchard Pkwy, Unit #300 Westminster, CO 80023‑9266) and involves facilitating live‑action games, assisting customers at check‑in, and maintaining the facility.
Responsibilities Game Facilitation
Be professional in thought, language, and action.
Exemplify excellence in facilitation, giving customers a great experience.
Brief new groups thoroughly but concisely before the start of their experience.
Observe customers in the gaming area and provide an explanation, if necessary.
Participate with customers in games if needed to ensure an excellent experience.
Monitor and be attentive to game play, giving timely aid as necessary.
Handle any malfunctions with support of the Team Leads.
Maintain a clean and comfortable work environment.
Check‑In Facilitation
Warmly greet customers when entering or leaving the establishment.
Verify appointment times and explain the check‑in process.
Handle cash, debit, credit, or gift card transactions with customers.
Issue receipts and wristbands.
Answer customer inquiries and involve a Team Lead if the answer is not sufficient.
Maintenance and Inventory
Clean facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
Paint around the main facility, as needed.
Aiding Team Lead in checking inventory of merchandise.
Resetting and disinfecting wristbands.
Cleaning and disinfecting available lockers and lounge.
Notify Team Leads immediately of game failures or malfunctions.
Touching up equipment; gluing props, and other unskilled tasks.
Qualifications
1 year of customer service experience is considered an asset.
Must be flexible and available to work evenings, weekends, and holidays.
Strong communication, multitasking, and time management skills.
Must be a people person – energetic, friendly and outgoing, with the ability to command attention in a crowd of people.
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am.
Working Environment
Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks.
Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store.
May be required to sit, stand, walk, reach with hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods.
Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours.
Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder.
Must be comfortable working in an environment with bright flashing lights, loud music, and fog.
Must be able to work day, evening, and weekend shifts (availability from 8 am to 1 am is required).
Wearing PPE, properly handling and storing cleaning chemicals, and following established safety protocols.
Perks
Competitive wage.
Opportunities for advancement.
Casual dress.
Fun and dynamic work environment.
On‑site parking.
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal‑opportunity employer. All qualified applicants will be considered for employment. Activate is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com, which is an email monitored for this purpose.
We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.
#J-18808-Ljbffr
Game Facilitator (Store Associate)
role at
Activate Games .
This part‑time position is located in Westminster, CO (14694 Orchard Pkwy, Unit #300 Westminster, CO 80023‑9266) and involves facilitating live‑action games, assisting customers at check‑in, and maintaining the facility.
Responsibilities Game Facilitation
Be professional in thought, language, and action.
Exemplify excellence in facilitation, giving customers a great experience.
Brief new groups thoroughly but concisely before the start of their experience.
Observe customers in the gaming area and provide an explanation, if necessary.
Participate with customers in games if needed to ensure an excellent experience.
Monitor and be attentive to game play, giving timely aid as necessary.
Handle any malfunctions with support of the Team Leads.
Maintain a clean and comfortable work environment.
Check‑In Facilitation
Warmly greet customers when entering or leaving the establishment.
Verify appointment times and explain the check‑in process.
Handle cash, debit, credit, or gift card transactions with customers.
Issue receipts and wristbands.
Answer customer inquiries and involve a Team Lead if the answer is not sufficient.
Maintenance and Inventory
Clean facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
Paint around the main facility, as needed.
Aiding Team Lead in checking inventory of merchandise.
Resetting and disinfecting wristbands.
Cleaning and disinfecting available lockers and lounge.
Notify Team Leads immediately of game failures or malfunctions.
Touching up equipment; gluing props, and other unskilled tasks.
Qualifications
1 year of customer service experience is considered an asset.
Must be flexible and available to work evenings, weekends, and holidays.
Strong communication, multitasking, and time management skills.
Must be a people person – energetic, friendly and outgoing, with the ability to command attention in a crowd of people.
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am.
Working Environment
Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks.
Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store.
May be required to sit, stand, walk, reach with hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods.
Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours.
Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder.
Must be comfortable working in an environment with bright flashing lights, loud music, and fog.
Must be able to work day, evening, and weekend shifts (availability from 8 am to 1 am is required).
Wearing PPE, properly handling and storing cleaning chemicals, and following established safety protocols.
Perks
Competitive wage.
Opportunities for advancement.
Casual dress.
Fun and dynamic work environment.
On‑site parking.
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal‑opportunity employer. All qualified applicants will be considered for employment. Activate is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com, which is an email monitored for this purpose.
We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.
#J-18808-Ljbffr