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Solis Mammography

Patient Service Representative

Solis Mammography, Cinnaminson, New Jersey, United States

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Solis Mammography , we save lives. We shape the future of women’s health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient‑focused culture is at the heart of every interaction. We deliver the care, compassion and high‑touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation’s leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Patient Service Representative Work Location:

175 US-130 Suite C, Cinnaminson, NJ 08077

Work Hours:

Full‑time, 40 hours weekly, Monday‑Friday, 8:00 am‑4:30 pm

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights

Strong team collaboration

Compassion and empathy for our patients and the team

Join an innovative team working toward making healthcare more accessible, integrated, and reliable

What You Will Need

High school diploma

Two years of healthcare registration or customer service experience preferred

Basic knowledge of cash handling

Basic knowledge of medical terminology (preferred)

Ability to read, write, and comprehend simple instructions and short correspondence

Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions

Ability to perform basic mathematical calculations

Ability to sit and/or stand for long periods of time

Experience using Microsoft Office Suite; knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative

Provide services and support for the following areas:

Understand, promote and demonstrate the Solis Way

Greet patients in a professional and friendly manner

Completely and accurately register patients, including input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information

Explain forms to patients and assist with form completion, via paper or tablet, as necessary

Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality

Responsible for collecting patient payments, which can include explaining benefits given from insurance verification when necessary

Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary

Ensure all diagnostic tests have required orders, request as needed, and follow up on outstanding requests

Schedule and reschedule patients as necessary

Generate daily invoice journal at the end of each day and reconcile payments using the Daily Reconciliation Report

Participate in front‑office training to stay abreast of front‑office policy and procedures

Why Solis Mammography?

A great place to work for the fourth year in a row

Offer competitive benefits such as Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Backup Child/Adult Care and other unique benefits

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Industries Hospitals and Health Care

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