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Sun Auto Service

Service Advisor

Sun Auto Service, Georgetown, Texas, United States, 78628

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Posted Date 2 days ago (12/12/2025 12:24 PM)

ID 2025-17767

Category Sales/Service Advisor

Location : Location US‑TX‑Georgetown

Requisition Post Information* : External Company Name Sun Auto Tire and Service

Requisition Post Information* : External Company URL sun.auto

Location : Postal Code 78628

Location : Address 3021 A Williams Drive

Telecommute No

Brand Lamb's Tire & Automotive

Overview Immediate Service Advisor Opportunity

Pay:

$45,000 - $75,000 (uncapped bonus)

The

Service Advisor/Writer

is responsible for selling and promoting all products and services offered by Sun Auto by following the company’s store standards and expectations.

Sun Auto Tire & Service

operates multiple locations across Texas and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.

5 day work-week

Sundays Off

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with Company Match

Discounted Services on Personal and Immediate Family Vehicles

Opportunity for Advancement!!!

Principal Duties and Responsibilities:

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.

Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.

Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.

Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.

Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.

Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi‑point inspection and explanation of applicable warranties.

Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.

Track all new returns, core returns and warranty parts for individual customers

Other duties as assigned

Qualifications:

High School Diploma or equivalent

Prior experience as a Service Advisor is highly preferred, but not required

Professional appearance and proven ability to work in a process driven environment

Possess valid driver’s license

Must be at least 18 years old

Possess State Inspector License is highly preferred, but not required

ASE Certified Service Consultant Certification is highly preferred, but not required

Ability to work a minimum of five days, including weekends

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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