National Fitness Partners
FT Customer Service Representative
National Fitness Partners, Baltimore, Maryland, United States, 21276
Full-Time, starting at $15 per hour.
Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
At National Fitness Partners, we transform lives through affordable fitness. We serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
We Are Accountable – Self-starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Customer Service Representative Benefits
Growth opportunities – over 90% of our management team started as an entry-level team member.
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
Shift-differential pay for select shifts.
PTO for all employees.
401(k) retirement fund with up to 4% employer match.
Health insurance options including health, dental, vision, family life insurance, and more.
Basic life insurance & short-term disability 100% company-paid.
Employee assistance program.
Free employee Black Card membership, including one free Black Card membership for a direct family member.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point-of-sale system.
Promote our unique fitness instruction classes (PE@PF) to our active and new members.
Provide a clean, sanitized, and safe club environment.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries: Wellness and Fitness Services
Referrals increase your chances of interviewing at National Fitness Partners by 2x.
#J-18808-Ljbffr
Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
At National Fitness Partners, we transform lives through affordable fitness. We serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
We Are Accountable – Self-starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Customer Service Representative Benefits
Growth opportunities – over 90% of our management team started as an entry-level team member.
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
Shift-differential pay for select shifts.
PTO for all employees.
401(k) retirement fund with up to 4% employer match.
Health insurance options including health, dental, vision, family life insurance, and more.
Basic life insurance & short-term disability 100% company-paid.
Employee assistance program.
Free employee Black Card membership, including one free Black Card membership for a direct family member.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point-of-sale system.
Promote our unique fitness instruction classes (PE@PF) to our active and new members.
Provide a clean, sanitized, and safe club environment.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries: Wellness and Fitness Services
Referrals increase your chances of interviewing at National Fitness Partners by 2x.
#J-18808-Ljbffr