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National Fitness Partners

PT Customer Service Representative

National Fitness Partners, Whitestown, Indiana, United States, 46075

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Be among the first 25 applicants.

Hours:

Sat. – Sun. 6:30 a.m. – 1:00 p.m.

Hourly increases:

at 180 days, 1 year and every 6 months thereafter, based on anniversary date.

Part‑time:

Starting at $12 per hour.

At National Fitness Partners, we don’t just work in fitness—you transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience.

We are accountable – self‑starters who pursue excellence.

We are driven – problem solvers who deliver results.

We are passionate – positive energy with a real desire to help others.

We are ambitious – always learning and growing toward success.

Customer Service Representative Benefits

Growth opportunities – over 90% of our management team started as an entry‑level team member.

Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months thereafter, based on anniversary date.

Shift‑differential pay for select shifts.

PTO for all employees.

Employee Assistance Program.

Free employee Black Card Membership.

Customer Service Representative Responsibilities

Answer phones in a friendly manner using the information script.

Greet members, sign up and tour new members, and log amenities.

Respond to member questions and concerns in a timely and professional manner.

Process beverage or merchandise purchases through the point‑of‑sale system.

Promote our unique fitness instruction classes (PE@PF) to our active and new members.

Provide a clean, sanitized and safe club environment.

Seniority level Entry level

Employment type Full‑time

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