Werner Auto Team
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Service Scheduling Coordinator
role at
Werner Auto Team
Base pay range $14.00/hr - $17.00/hr
Responsibilities
Answer customer calls and establish follow‑ups with service appointments
Respond quickly to phone inquiries using email, scripts and templates
Provide customers with initial scheduling information and drive successful shop flow
Follow up with clients who have completed their service, ensuring excellent client satisfaction rating
Follow up with clients that have incoming parts orders and no‑show service appointments
Participate in team and process development sessions – keeping positive relationships with teammates, service teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Motor Vehicle Manufacturing
Equal Opportunity Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Referrals increase your chances of interviewing at Werner Auto Team by 2x
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Service Scheduling Coordinator
role at
Werner Auto Team
Base pay range $14.00/hr - $17.00/hr
Responsibilities
Answer customer calls and establish follow‑ups with service appointments
Respond quickly to phone inquiries using email, scripts and templates
Provide customers with initial scheduling information and drive successful shop flow
Follow up with clients who have completed their service, ensuring excellent client satisfaction rating
Follow up with clients that have incoming parts orders and no‑show service appointments
Participate in team and process development sessions – keeping positive relationships with teammates, service teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Motor Vehicle Manufacturing
Equal Opportunity Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Referrals increase your chances of interviewing at Werner Auto Team by 2x
#J-18808-Ljbffr