Covenant Living of Keene
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Part of a nation-wide family of Continuing Care Retirement Communities is seeking a Dining Room Supervisor. This position is accountable for providing supervision and direction for the dining room wait staff in order to assure organized, efficient and pleasant dining for the residents. Additionally, this position is to facilitate the greeting and seating of residents as they enter the dining room for dinner. It is essential that this be done in a consistent fashion and in such a way that sets a positive tone for the entire meal period.
In This Role, The Dining Room Supervisor Will
Supervise and schedule all wait staff, wt attendants, the relief dining room supervisor and dishwashers following the master schedule developed by the Dining Services Director.
Work with the Dining Services Director to hire, evaluate, discipline and terminate dining room staff.
Direct the orientation and training of dining room staff.
Set up work station assignments for wait staff.
Assign duties to staff as needed.
Maintain awareness of flow service in order to keep all sections evenly seated.
Recognize the need to join in on service when necessary.
Monitor service to assure consistent high quality is maintained.
Provide input to the director and production unit regarding resident meal service, resident satisfaction, guest meal reservations, and tray service.
Coordinate all resident meal requests; record reservations; plan seating arrangements; keep accurate records of meal counts.
Enter billing information in the Horizon point of service system.
Provide menu information to residents and wait staff.
The Ideal Candidate Will Have
High School diploma.
Prior experience working in dining service is preferred.
Additional education and training in management is desirable.
Minimum age is 18.
Genuine desire to understand the needs of and work among a geriatric population.
Ability to supervise and direct others in close harmony with a variety of age groups especially students and the elderly.
Excellent organizational and communication skills (written and verbal, English), and the ability to handle a variety of tasks and responsibilities in a professional and prompt manner.
Knowledge, Skills and Ability
Ability to motivate and energize teams.
Ability to effectively navigate difficult conversations.
Ability to effectively interact with staff and residents in order to positively influence staff retention and resident satisfaction.
Effectively assist in sourcing, interviewing, training, onboarding and retention of staff. Build the bench of qualified staff in order to minimize disruption of service related to fluctuations in staff.
Compensation Pay Range $18.15 - $22.15 per hour
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
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Part of a nation-wide family of Continuing Care Retirement Communities is seeking a Dining Room Supervisor. This position is accountable for providing supervision and direction for the dining room wait staff in order to assure organized, efficient and pleasant dining for the residents. Additionally, this position is to facilitate the greeting and seating of residents as they enter the dining room for dinner. It is essential that this be done in a consistent fashion and in such a way that sets a positive tone for the entire meal period.
In This Role, The Dining Room Supervisor Will
Supervise and schedule all wait staff, wt attendants, the relief dining room supervisor and dishwashers following the master schedule developed by the Dining Services Director.
Work with the Dining Services Director to hire, evaluate, discipline and terminate dining room staff.
Direct the orientation and training of dining room staff.
Set up work station assignments for wait staff.
Assign duties to staff as needed.
Maintain awareness of flow service in order to keep all sections evenly seated.
Recognize the need to join in on service when necessary.
Monitor service to assure consistent high quality is maintained.
Provide input to the director and production unit regarding resident meal service, resident satisfaction, guest meal reservations, and tray service.
Coordinate all resident meal requests; record reservations; plan seating arrangements; keep accurate records of meal counts.
Enter billing information in the Horizon point of service system.
Provide menu information to residents and wait staff.
The Ideal Candidate Will Have
High School diploma.
Prior experience working in dining service is preferred.
Additional education and training in management is desirable.
Minimum age is 18.
Genuine desire to understand the needs of and work among a geriatric population.
Ability to supervise and direct others in close harmony with a variety of age groups especially students and the elderly.
Excellent organizational and communication skills (written and verbal, English), and the ability to handle a variety of tasks and responsibilities in a professional and prompt manner.
Knowledge, Skills and Ability
Ability to motivate and energize teams.
Ability to effectively navigate difficult conversations.
Ability to effectively interact with staff and residents in order to positively influence staff retention and resident satisfaction.
Effectively assist in sourcing, interviewing, training, onboarding and retention of staff. Build the bench of qualified staff in order to minimize disruption of service related to fluctuations in staff.
Compensation Pay Range $18.15 - $22.15 per hour
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
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