Ensign Services
Leave of Absence Coordinator
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Leave of Absence Coordinator
role at
Ensign Services . About The Company
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc., a national leader in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the “Service Center” and offers back‑office support in accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management, and recruiting. ESI values Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") and seeks a candidate who demonstrates these values. About The Opportunity
Under the direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies, including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA), and company‑provided leaves. The role ensures timely and accurate communication among employees, Human Resources, and Managers. Responsibilities
Enter all leave cases timely and accurately in HRIS and Leave Management systems. Handle interactions with employees, Human Resources, and managers via phone calls and emails regarding leave programs, processes, procedures, and communications. Track and conduct necessary follow‑up on all LOA inquiries from request to employee return. Prepare and send LOA communications, including notices and forms in compliance with FMLA or state requirements; track leave documentation and follow up on insufficient information. Manage help desk tickets for leave requests, inquiries, and returns. Provide guidance in interpreting leave policies. Advise managers, HR/Payroll representatives, and HR Resources on potential leave issues and provide recommendations. Exercise discretion and maintain confidentiality. Perform other duties assigned to support the efficient operation of the department. Qualifications
Bachelor’s degree in an applicable field or equivalent experience. Certified Leave Management Specialist designation is a plus. At least 2 years of experience in leave of absence administration or Human Resources. Experience administering FMLA, military, pregnancy disability, medical, and personal leaves. Knowledge of FMLA and ADA requirements. Ability to analyze information and develop a comprehensive work plan. High attention to detail and customer‑service orientation. Professionalism and ability to maintain sensitive and confidential information. Other Specific Requirements
Excellent verbal and written communication skills. Ability to maintain strict confidentiality. Strong accuracy and attention to detail. Ability to prioritize, plan, and handle multiple tasks/demands simultaneously. Willingness to take initiative and be accountable. Proficiency in MS Office products (Word/Excel), internet and website navigation, and general computer savvy. Proficient in reading, writing, speaking, and understanding English. Benefits
Ensign Services offers a competitive benefits and compensation package that includes medical, dental, and vision coverage; company‑provided life insurance; a 401(k) with company match; and sick and vacation plans. The company supports professional growth through a Learning Management System and training sessions and seminars. Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
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Join to apply for the
Leave of Absence Coordinator
role at
Ensign Services . About The Company
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc., a national leader in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the “Service Center” and offers back‑office support in accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management, and recruiting. ESI values Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") and seeks a candidate who demonstrates these values. About The Opportunity
Under the direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies, including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA), and company‑provided leaves. The role ensures timely and accurate communication among employees, Human Resources, and Managers. Responsibilities
Enter all leave cases timely and accurately in HRIS and Leave Management systems. Handle interactions with employees, Human Resources, and managers via phone calls and emails regarding leave programs, processes, procedures, and communications. Track and conduct necessary follow‑up on all LOA inquiries from request to employee return. Prepare and send LOA communications, including notices and forms in compliance with FMLA or state requirements; track leave documentation and follow up on insufficient information. Manage help desk tickets for leave requests, inquiries, and returns. Provide guidance in interpreting leave policies. Advise managers, HR/Payroll representatives, and HR Resources on potential leave issues and provide recommendations. Exercise discretion and maintain confidentiality. Perform other duties assigned to support the efficient operation of the department. Qualifications
Bachelor’s degree in an applicable field or equivalent experience. Certified Leave Management Specialist designation is a plus. At least 2 years of experience in leave of absence administration or Human Resources. Experience administering FMLA, military, pregnancy disability, medical, and personal leaves. Knowledge of FMLA and ADA requirements. Ability to analyze information and develop a comprehensive work plan. High attention to detail and customer‑service orientation. Professionalism and ability to maintain sensitive and confidential information. Other Specific Requirements
Excellent verbal and written communication skills. Ability to maintain strict confidentiality. Strong accuracy and attention to detail. Ability to prioritize, plan, and handle multiple tasks/demands simultaneously. Willingness to take initiative and be accountable. Proficiency in MS Office products (Word/Excel), internet and website navigation, and general computer savvy. Proficient in reading, writing, speaking, and understanding English. Benefits
Ensign Services offers a competitive benefits and compensation package that includes medical, dental, and vision coverage; company‑provided life insurance; a 401(k) with company match; and sick and vacation plans. The company supports professional growth through a Learning Management System and training sessions and seminars. Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
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