Ensign Services
About The Company
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back‑office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously.
About The Opportunity
Under direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA) and Company‑provided leaves and ensures timely and accurate communication occurs between the employee, Human Resources and Managers.
Responsibilities
Ensure all leave cases are entered timely and accurately in HRIS and Leave Management system
Handle interactions with employees, Human Resources and managers including phone calls and emails pertaining to leave programs, processes, procedures and communications
Tracks and conducts necessary follow‑up on all LOA inquiries starting at the time of request to the time the employee returns to work
Prepares and sends LOA communication including notices and forms in compliance with FMLA or state requirements. Tracks leave documentation and follows up on insufficient information
Manage Help Desk tickets for Leave of Absence requests, inquiries and returns
Provide guidance in interpreting leave policies
Advise manager, HR/Payroll representatives and HR Resources on potential leave issues and provide recommendations
Exercise discretion and maintain confidentiality
Perform other duties assigned to support the efficient operation of the department
Qualifications
Bachelor’s degree in an applicable field or equivalent experience
Certified Leave Management Specialist designation is a plus
2 years of experience in Leave of Absence administration or Human Resources
Experience administering FMLA, military, pregnancy disability, medical and personal leaves
Knowledge of FMLA and ADA requirements
Ability to analyze information and convert it into a comprehensive work plan
High attention to detail and customer‑service orientation
High level of professionalism with the ability to maintain sensitive and confidential information
Other Specific Requirements
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Aptitude for accuracy and attention to detail
Ability to prioritize, plan and handle multiple tasks/demands simultaneously
Willingness to take initiative and be accountable
Demonstrated proficiency in MS Office products (Word, Excel), and internet and website navigation; generally computer savvy
Must be able to read, write, speak and understand English
Additional Information We are committed to providing a competitive benefits and compensation package which includes medical, dental and vision coverage, company‑provided life insurance, a 401(k) with company match, and sick/vacation plans. We also support our employees’ professional growth and development through our Learning Management System as well as training sessions and seminars.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
Salt Lake City, UT • $60,000.00‑$90,000.00
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Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back‑office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously.
About The Opportunity
Under direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA) and Company‑provided leaves and ensures timely and accurate communication occurs between the employee, Human Resources and Managers.
Responsibilities
Ensure all leave cases are entered timely and accurately in HRIS and Leave Management system
Handle interactions with employees, Human Resources and managers including phone calls and emails pertaining to leave programs, processes, procedures and communications
Tracks and conducts necessary follow‑up on all LOA inquiries starting at the time of request to the time the employee returns to work
Prepares and sends LOA communication including notices and forms in compliance with FMLA or state requirements. Tracks leave documentation and follows up on insufficient information
Manage Help Desk tickets for Leave of Absence requests, inquiries and returns
Provide guidance in interpreting leave policies
Advise manager, HR/Payroll representatives and HR Resources on potential leave issues and provide recommendations
Exercise discretion and maintain confidentiality
Perform other duties assigned to support the efficient operation of the department
Qualifications
Bachelor’s degree in an applicable field or equivalent experience
Certified Leave Management Specialist designation is a plus
2 years of experience in Leave of Absence administration or Human Resources
Experience administering FMLA, military, pregnancy disability, medical and personal leaves
Knowledge of FMLA and ADA requirements
Ability to analyze information and convert it into a comprehensive work plan
High attention to detail and customer‑service orientation
High level of professionalism with the ability to maintain sensitive and confidential information
Other Specific Requirements
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Aptitude for accuracy and attention to detail
Ability to prioritize, plan and handle multiple tasks/demands simultaneously
Willingness to take initiative and be accountable
Demonstrated proficiency in MS Office products (Word, Excel), and internet and website navigation; generally computer savvy
Must be able to read, write, speak and understand English
Additional Information We are committed to providing a competitive benefits and compensation package which includes medical, dental and vision coverage, company‑provided life insurance, a 401(k) with company match, and sick/vacation plans. We also support our employees’ professional growth and development through our Learning Management System as well as training sessions and seminars.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
Salt Lake City, UT • $60,000.00‑$90,000.00
#J-18808-Ljbffr