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Freightos

Import Analyst (Custom Broker)

Freightos, Champlain, New York, United States

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About Us Almost every single thing that you eat, wear, or use (yes, even that Pikachu‑shaped baseball cap you secretly love to wear) is imported. But before it makes it past the border, there’s a final, looming hurdle: customs. A complex maze of regulations, enough documentation to bankrupt Dunder Mifflin, harmonized codes, and debates about Santa suit classifications stand between businesses and their products hitting the shelves.

Clearit USA makes customs brokerage seamless for importers in the US and Canada with a modern, digital, frictionless platform. And we’re not alone; Clearit is a proud part of the Freightos Group, a logistics technology company that aims to make global trade frictionless. We work with some of the largest companies in the world, are regularly featured in top‑tier publications, make our families proud and are traded on the Nasdaq (CRGO).

About The Role As an Import Analyst working remotely within the US, you will be the cornerstone ensuring that all imports clear customs efficiently, keeping the wheels of the supply chain in motion. Your expertise will help mitigate the complexities of customs procedures, making the process as seamless as possible for our clients.

This position is hybrid and open only to applicants who can work from our Champlain, NY office.

Responsibilities

Efficiently manage and process customs entries to ensure accurate and compliant submissions.

Meticulously review and input customs data, leaving no room for errors.

Articulate complex documentation requirements clearly and simply to customers, enhancing their understanding and satisfaction.

Proactively resolve any issues by working collaboratively with both customers and internal teams to refine and adjust customs entries as required.

Prioritize and process high‑urgency imports such as PAPS files to prevent any shipment delays.

Conduct thorough checks to ensure full compliance with all relevant customs regulations, particularly focusing on FDA and PGA standards.

Manage and oversee all documentation processes to guarantee timely and smooth customs clearance.

About You Basic requirements

Solid understanding of customs laws and regulations (FDA, PGA, CBP).

Experience with customs brokerage software and adept at assigning HTS commodity codes.

Able to apply correct IEEPA, Reciprocal, and Section 232 additional tariffs.

Skilled in processing documentation with high accuracy and attention to regulatory compliance.

Excellent communication skills for explaining complex procedures in an accessible and engaging manner.

An innovative thinker, open to receiving and applying feedback to foster personal growth and improve team performance.

Resourceful and adaptable in addressing challenges and handling customer inquiries.

Preferred Requirements

Extensive experience in customs brokerage.

Customs Brokerage experience within the last 12 months.

CCS/CES.

Schedule Monday–Friday, 8 hours per day. Morning and afternoon shifts.

Benefits

Pay: $19–$21.00 per hour

Hybrid work model with just 2 days in person per week. Office located in Champlain, NY.

15 paid vacation days plus holidays

50% employer‑paid health insurance

Annual training budget and career guidance

Equity incentives that vest over time, aligning your success with company growth

Weekly team activities including lunches, BBQs, and games

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.

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