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American Medical Response

Field Operations Supervisor

American Medical Response, Rocklin, California, United States, 95765

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$105K - $115K Salary Rate

We are hiring an Exempt Field Operations Supervisor in Placer County, CA. The Role:

Operations Supervisor

responsible for day‑to‑day operations, facilitating internal communication between field staff and management, maintaining system status, scheduling, equipment and supply maintenance, and other operational support functions as assigned by the Manager of Operations.

Minimum Qualifications

High school diploma or GED.

Minimum of 18 years of age.

Current California State Paramedic Certification, plus all licenses and certifications required by AMR for the position of Paramedic, including a minimum of two (2) years full‑time employment as a Paramedic.

Demonstrated skills and experience in evaluating, instructing and coaching all aspects of pre‑hospital care delivery.

Comprehensive understanding of operational protocols, policies and procedures.

Effective oral, written and interpersonal communication skills.

Effective interpersonal skills.

Essential Duties And Responsibilities

Provide direction and oversight to EMTs, Paramedics and other operational staff as necessary.

Maintain familiarity with and interpret operational policies and procedures.

Ensure quality field operations through daily contact, oversight, communication and evaluation.

Assess daily equipment, supply and vehicle needs; coordinate service with Materials Management.

Ensure ticket‑work is 100% reconciled daily with ticket‑work staff.

Ensure 100% of operational response exceptions are closed with appropriate action.

Respond to and resolve customer and staff inquiries and complaints consistently and timely.

Investigate events involving assigned units or staff, complete internal reports, notify leadership, counsel, reinforce policy and recommend training as necessary.

Share on‑call Coordinator duties as required.

Maintain punctual and regular attendance.

Adhere to all company policies and procedures.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. View our employee stories at

www.AtaMomentsNotice.com .

EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, including support for veterans and reasonable accommodations for individuals with a disability.

Benefits Benefit options include medical, vision, dental, 401(k), disability, FSA, HSA, EAP, vacation and paid time off.

Salary Range $105K - $115K annually, depending on experience.

Reference: R0049210

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