Rural Metro Fire Department
Operations Supervisor/Ambulance Supervisor
Rural Metro Fire Department, Buffalo, New York, United States, 14266
Operations Supervisor/Ambulance Supervisor
Buffalo, NY
starting pay: $32/hr.
POSITION SUMMARY The Operations Supervisor is responsible for day-to-day operations including facilitation or internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directs, monitors, communicates with and evaluates all field employees in his/her assigned area
Acts as a liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users
Ensures maintenance of qualify field operations through daily contact, oversight, communication and evaluation
Assists with preparation of employee evaluations and field crew contact reports
Ensures PCRs and other field paperwork is reconciled daily in conjunction with the PCR processing
Ensures operational response exceptions are brought to closure with appropriate action
Provides staff counseling and guidance and information regarding AMR Operations
Promptly investigates incidents involving assigned units of personnel, including filling of internal and external reports and counseling staff.
Ensures maintenance of adequate levels of staffing, equipment and medical supplies for field units
Implements and enforces company policies and standards
Performs direct ALD patient care activities
Maintains communication with other agencies and departments
Serves on committees with other departments to set policies and generate ideas
Performs other related duties as required
Prepares reports and manages projects as assigned by Operations Manager or Director of Operations
Maintains availability during disaster situations or mass casualty incidents and assists in any capacity needed
Attends scheduled meetings as required by Operations Manager or Regional Director
Responsible for complying with all local, state, and federal employment laws and company policies
Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
Responsible for developing and maintaining department budgets
Responsible for adhering to all company policies and procedures
Directs AMR resources during mass casualty/disaster operations
Adheres to and complies with information systems security.
Attends information security training when offered. Reports information systems security problems
Mentors employees, conducts performance evaluations, counsels and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results
Champions affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
Non-Essential Duties and Responsibilities
Systems Skills – A working knowledge of MS Office. Uses data from different sources to identify issues and quickly identifies the central or underlying issues in a complex situation
Performs other duties as assigned
MINIMUM QUALIFICATIONS Education/Licensing/Certification
High School diploma or GED
Current CPR, PHLTS and ACLS certification or equivalent credentials
current NYS Paramedic certification
Some advanced education preferred
Experience
Three years EMS experience required. Paramedic field experience preferred
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we serve. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
R0049563
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starting pay: $32/hr.
POSITION SUMMARY The Operations Supervisor is responsible for day-to-day operations including facilitation or internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directs, monitors, communicates with and evaluates all field employees in his/her assigned area
Acts as a liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users
Ensures maintenance of qualify field operations through daily contact, oversight, communication and evaluation
Assists with preparation of employee evaluations and field crew contact reports
Ensures PCRs and other field paperwork is reconciled daily in conjunction with the PCR processing
Ensures operational response exceptions are brought to closure with appropriate action
Provides staff counseling and guidance and information regarding AMR Operations
Promptly investigates incidents involving assigned units of personnel, including filling of internal and external reports and counseling staff.
Ensures maintenance of adequate levels of staffing, equipment and medical supplies for field units
Implements and enforces company policies and standards
Performs direct ALD patient care activities
Maintains communication with other agencies and departments
Serves on committees with other departments to set policies and generate ideas
Performs other related duties as required
Prepares reports and manages projects as assigned by Operations Manager or Director of Operations
Maintains availability during disaster situations or mass casualty incidents and assists in any capacity needed
Attends scheduled meetings as required by Operations Manager or Regional Director
Responsible for complying with all local, state, and federal employment laws and company policies
Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
Responsible for developing and maintaining department budgets
Responsible for adhering to all company policies and procedures
Directs AMR resources during mass casualty/disaster operations
Adheres to and complies with information systems security.
Attends information security training when offered. Reports information systems security problems
Mentors employees, conducts performance evaluations, counsels and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results
Champions affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
Non-Essential Duties and Responsibilities
Systems Skills – A working knowledge of MS Office. Uses data from different sources to identify issues and quickly identifies the central or underlying issues in a complex situation
Performs other duties as assigned
MINIMUM QUALIFICATIONS Education/Licensing/Certification
High School diploma or GED
Current CPR, PHLTS and ACLS certification or equivalent credentials
current NYS Paramedic certification
Some advanced education preferred
Experience
Three years EMS experience required. Paramedic field experience preferred
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we serve. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
R0049563
#J-18808-Ljbffr